This guy was an exception to the rule. Generally he's pretty fair about people having different opinions to his own but this guy was an idiot. I wouldn't expect Harty to just sit there and accept someone phoning up and slagging one of our players off like that. Especially when what the guy says...
If I remember rightly he didn't cut him off. The guy wouldn't have a discussion with Harty, he just kept prattling on about how shit Mayo was so Harty let him have his say and said goodbye. Then Harty gave his opinion on the matter which I think most sane people would agree with. Mayo is far...
You need some photo editing software so you can change the image dimensions and change the quality (and therefore file size) of the jpegs. Photoshop is good but it costs unless you can "borrow" it from someone. Did you not get any photo editing software with the camera?
From the sounds of it if you judged any of our players by todays game they wouldn't get a glowing report so to pick on an individual would be a bit harsh.