I would have done the same. Good work.
I've always though that if we are winning on holding onto a point the ball boys should either lose their spare balls or start packing away.
It would cost them less than losing out on ticket sales.
They could even use other staff within the club to do the call backs, log the ticket request on paper and process them when the phone lines close.
http://www.theargus.co.uk/sport/albion/livefootball/
Text com from the argus best place to follow the action other than the rather rubbish BBC live text.
Sounds like we are well on top so far.