It originally sold out at 216+ points, so any additional tickets will only be available to that tier and aboveSeems like there are more tickets available but they're not available to general STHs
It originally sold out at 216+ points, so any additional tickets will only be available to that tier and aboveSeems like there are more tickets available but they're not available to general STHs
I'm aware that's how it works, and I can see it says it sold out at 216+ points. But this wasn't listed as sold out until 9 am sharp the day it should have gone on sale to all STHs and those extra tickets became available shortly after 9 am - I wouldn't have pointed it out otherwiseIt originally sold out at 216+ points, so any additional tickets will only be available to that tier and above
The only thing I can think that happend was the the tickets had sold and it was only wheelchair availableI'm aware that's how it works, and I can see it says it sold out at 216+ points. But this wasn't listed as sold out until 9 am sharp the day it should have gone on sale to all STHs and those extra tickets became available shortly after 9 am - I wouldn't have pointed it out otherwise
I’m puzzled but appreciate it’s probably just me.That's a shame, the discount is valid for tickets booked up to the 21st Dec but, as you say, the discount needed to be applied for before the 18th as that is when the emails with the code were sent out.
Agree, once you have the code then you have up until the 21st to book the travel (it doesn't even say on the email that the travel has to be on the 21st Dec!). I think the deadline of 10am referred to related to actually applying to get the code in the first place (although I stand to be corrected!).I’m puzzled but appreciate it’s probably just me.
I got my email yesterday at 14.46 - there is no mention I can see on my email about a deadline for buying the ticket - only that it must relate to travel by 21/12. Where is the deadline bit? And if it was at 10am it was impossible to meet it
My other problem is when/where you get the chance to apply the code?? I can’t see where I enter any code. I’ve used Trainline lots of times but have never had the luxury of a discount code to apply before
Apologies if I’m being intensely stupid which is entirely possible
Thats correct. I made the assumption deadlines are 2359 on the mentioned day.Agree, once you have the code then you have up until the 21st to book the travel (it doesn't even say on the email that the travel has to be on the 21st Dec!). I think the deadline of 10am referred to related to actually applying to get the code in the first place (although I stand to be corrected!).
Did you still get the link despite only just receiving the email after the deadline?Thanks both so my first prob doesn’t exist, great - I‘ll have another look where to apply the code but if you know, Drew, please advise. I looked on the q and a about how to contact anyone but that looks similarly baffling to me - it looked like how you query something AFTER you buy a ticket!
I’m getting older every day!
ive got the code. at checkout you press add promotional code. might be worth using on a more epxensive train travel if your going somewhere before then or want to buyDid you still get the link despite only just receiving the email after the deadline?
I use train line a lot, think applying code is the last thing before purchase.
100% agree. Think something similar with away shirt discount, having to have a Leicester or Fulham ticket to apply ? Lost in the small print. Apply by 1134am Thursday just gone etc etc.Really annoyed about this, why the f*** would you have a cut off to get a code, over a month before the game.
It's only about 3 quid for me but given a discount from the Albion is a rare as rocking horse shit it's annoying
I'm not sure as I don't usually buy tickets on Trainline but I understand you apply the code on the payment page. Don't forget to include any railcards you currently have. At the end of the day, it's not much of a saving to me as Travelcard with senior railcard is about £14 and with extra discount, about £11.50!Thanks both so my first prob doesn’t exist, great - I‘ll have another look where to apply the code but if you know, Drew, please advise. I looked on the q and a about how to contact anyone but that looks similarly baffling to me - it looked like how you query something AFTER you buy a ticket!
I’m getting older every day!
I got a code(though not a link??)Did you still get the link despite only just receiving the email after the deadline?
I use train line a lot, think applying code is the last thing before purchase.
That's good. Probably means you don't have to fill in the qualifying survey they required.I got a code(though not a link??)
The what now? I have tickets for both and haven't seen anything on that?100% agree. Think something similar with away shirt discount, having to have a Leicester or Fulham ticket to apply ? Lost in the small print. Apply by 1134am Thursday just gone etc etc.
The deadline was for requesting the discount code.I’m puzzled but appreciate it’s probably just me.
I got my email yesterday at 14.46 - there is no mention I can see on my email about a deadline for buying the ticket - only that it must relate to travel by 21/12. Where is the deadline bit? And if it was at 10am it was impossible to meet it
My other problem is when/where you get the chance to apply the code?? I can’t see where I enter any code. I’ve used Trainline lots of times but have never had the luxury of a discount code to apply before
Apologies if I’m being intensely stupid which is entirely possible