[Sussex] Southern Water rip off

[stingray]

Checking finances and this rogue company which scammed customers for years and was found guilty by OFWAT, discharges sewage more than any other in UK, is charging me 74 quid a month for my water and waste. We are family of four, almost never have baths. Is this comparable to others here? I seem to remember paying around 450 a year last time I checked...so it's more than doubled.

To make it worse their useless website won't let me register (unknown error...) so I can check account online.

 

[Notters]

Ours is £43/month for Yorkshire Water if that helps - be interesting to see how different it is.
Also a family of four. Quite high usage I would think as lots of washing and dish-washing for the little ones, plus garden watering.

 

[BBassic]

We're paying Southern Water £38 a month. Two of us, one of whom likes a long shower.

 

[PILTDOWN MAN]

Well someone’s got to pay the fines

 

[banjo]

Family of 4 £52 per month.

 

[schmunk]

Southeast Water - £97/month

1 bath, 4 showers and 2 dishwashers per day, plus about 10 loads of washing/week...

 

[spanish flair]

Two of us in a small bungalow £28 per month with Southern Water

 

[dazzer6666]

£60/month for us…….was 3, now 2 of us. I know our showers use a lot (and are used lots). Metered.

 

[Poyningsgull]

Checking finances and this rogue company which scammed customers for years and was found guilty by OFWAT, discharges sewage more than any other in UK, is charging me 74 quid a month for my water and waste. We are family of four, almost never have baths. Is this comparable to others here? I seem to remember paying around 450 a year last time I checked...so it's more than doubled.

To make it worse their useless website won't let me register (unknown error...) so I can check account online.

You may have a leak outside underground. Can you see if your meter is still going round with all taps turned off.

 

[Thunder Bolt]

2 of us £31 a month on a meter. It went up massively a couple of years ago, and I complained. It turned out there was a leak between the meter and our stop cock, which was traced to the garden. SEWater removed the excess usage and adjusted the bill.

 

[Blue3]

Checking finances and this rogue company which scammed customers for years and was found guilty by OFWAT, discharges sewage more than any other in UK, is charging me 74 quid a month for my water and waste. We are family of four, almost never have baths. Is this comparable to others here? I seem to remember paying around 450 a year last time I checked...so it's more than doubled.

To make it worse their useless website won't let me register (unknown error...) so I can check account online.

It’s not just southern water we are being ripped off left right and centre, I watched the game Sunday via South Africa and during half time the adverts were on one was for a sky sports package and it was quoting 99 Rand per month converted to GBP that’s £4.99 a month while in the uk I think the best I have seen is £20 per month for 6 months then it goes up to £40 per month. On the World at one Martin Lewis has just said expect gas and electricity prices to increase 51% by April for those not on fixed contracts

 

[South Stand Bonfire]

£60/month for us…….was 3, now 2 of us. I know our showers use a lot (and are used lots). Metered.

£56 month with Southern Water. Two adults and teenage girl. I use a water meter and my bill increased from about £43/month last September after an annual check , presumably because I used gym showers less during COVID lockdowns. Am keeping on eye on them though and my future usage.

 

[Igzilla]

£70 a month, house of 3 adults and 1 teenager, so most days, dishwasher twice a day and washing machine once a day, plus garden to water in summer and the missus likes a bath every day.

 

[bluenitsuj]

On a water meter. 3 of us and I like lots of baths. £37 a month

 

[lawros left foot]

Water is another utility that should never have been privatised.


A few years ago they tried to put me on a meter, I wasn’t really adverse to the idea. Anyway, they came round to do a survey, and decided due to our pipes being boxed in, and we shared a supply with our next door neighbour, it couldn’t be done.
I did get a quite pissy letter from them, as if it was my fault they couldn’t meter me, and I subsequently had another 2 visits from them to check nothing had changed, even though I told them that, in writing. When they finally accepted that they couldn’t put a meter in , they put me on an estimated rate, and my bill went up £15 a month. I queried it, obviously, and they said it was because we had a 3 bedroom house, I did say there is only 2 of us living here, but they still tried to charge me the extra even though nothing had changed in our water usage. So, I phoned them again and told them that we had converted a bedroom into an office. They didn’t like it, and told me that when I sell the house, I can only sell it as a 2 bedroom.

I don’t think I’ll be asking Southern Water for a valuation, even if I was thinking of selling.

 

[Ludensian Gull]

We pay £34 pm not on meter , small 1 bed house

 

[Mr Bridger]

£22 per month for 3 people on a meter with Anglian Water.
I did install a rainwater harvesting system about 7 years ago which has helped keep the bills down.

 

[BLOCK F]

£28.95 a month with Southern Water.
No meter, 4 bed house.

 

[Mileoakman]

£42 pm Southern Water. 2 adults who both bath most nights + we use a fair bit in the garden for our veg patch and borders. We are on a meter.

Sent from my SM-G781B using Tapatalk

 

[Sea Cider]

We are family of four, almost never have baths....

Sorry, but this made me chuckle

On a serious note, our bill went up massively when we got a meter. Now about £65 for a family of 4. Seems like a massive rip off to me.