ROSM
Well-known member
Am I missing something? Southern's DOO proposal still has a second person on board, other than in exceptional circumstances which I thought the union were invited to discuss and help define.
The business model for southern is based on being paid to run the franchise and all revenue goes to the government.
The way to.increase income therefore is to reduce costs. That means less staff. There is no guarantee on having a second person on board and the invite you referred to was withdrawn at arbitration
Also the will become revenue protection officers which means they don't sell tickets but will fine people for.not having a ticket. If you had a situation that often occurs of no ticket office and ticket machines failing the commuter is penalised