An interesting turn up, if true, on the "anyone can buy a ticket from the ticket office in person" line used throughout this thread...
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Ticket Office this morning - What a Joke
- Thread starter Mr Burns
- Start date
Alex Alex Dawson oo! oo!
Primary data is fact
Also covered in PC's response to Mr Burns' question ATC. Tbh, I thought this has always been the case.
Sheebo
Well-known member
- Jul 13, 2003
- 29,319
Surely you can then just reister your wife / mum / dad / son with them at your address on the spot and buy a ticket though...
Uter
Well-known member
I remember buying about 8 tickets for the play-off final at Cardiff and having to provide a list of everyone's name and address in order to be able to purchase them. Suggests that providing a name and address for every match ticket could be a legal requirement.
Mr Burns
New member
- Thread starter
- #226
Well that is a turn up for the books!
I must have gone in there numerous times in the last few years and brought more than one ticket for Withdean, and have also ordered over the phone at the last minute to pick up at Withdean, and have been sold them quite happily giving only my own address. I have no-one linked to my account (wasn't even aware of it until Monday, not even linked the 2nd season ticket I brought in a friends name with my card at the same time as my ticket), so it appears that on the strength of the Insiders answer, that they were wrong to sell them to me each and every time. SO I think that does justifty my rant on Monday, as if I did call into the shop to buy extra tickets now I'm a STH, I would be refused as I already have a ticket to my name, so in my experience it is harder for a STH to get tickets than someone who only goes into the shop every now and again.
Maybe if I had been refused over the last god knows how many years, or even just told about the rules, then this situation wouldn't have arose.
With regards the comment about the checks on address, obviously he can't tell them, but I would guess they dont go far beyond checking the house number and postcodes match. You cannot check an overseas address for starters, as anyone who accepts debit/credits cards can vouch for.
Mr Burns
New member
- Thread starter
- #227
Now I know the rules I will be adding everyone I can think of, including as someone suggested my dog to the database, in case they are needed in future.
The next time I need extra tickets though this season, I am going to go in there and by them on a non STH friends account to prove that you can by more than one ticket in the ship in person, ad then chanaglle them on why they dont follow the rules, if the rules are that important to them.
I've no problems with the rules, it would just have been f***ing nice to have been told them by someone on any of the other numerous times I gone into the ticket office and brought more than one ticket in person.
Hercules Rockerfeller
New member
Is that the tocket ship? I knew the rules, because the club publicised the new on-line ticketing system last year. Again, you are blaming the club for something that is your fault.
Now, lets be friends!
Mr Burns
New member
- Thread starter
- #229
I knew you'd turn up. Sorry but I don't read everything the club publicises. Maybe you could fill everyone in on the latest news, as I'm sure I'm not the only one. So great is their correspondence, I didn't even now I am a gold away member or get a discount in the shop until Monday. I presumed that if I could buy ticket in the shop, as I did throughtout last season, I was following the rules of the club. Funny how I would come to that conculsion isn't it.
Hercules Rockerfeller
New member
I don't read everything either, but I saw how this might affect me in the future, for buying tickets and such like. Since then I have had no problems at all and no need to call to buy them.
Get this, I actually agree with you on the away members thing. That is a bit of a shambles and I had to call the ticket shop about that to confirm i was still a member (got straight through, before you ask). Not the ticket shop staff's fault, as I am sure they didn't come up with it and I sympathise with them for having to implement and administrate it.
Now come on, lets have a man hug!
Mr Burns
New member
- Thread starter
- #231
I have not once had ago at the shop staff, buttoo be honest if they had told me the rules rather than just sell me multiple tickets, then I wouldn't of had a problem. Why would I look out for rules, when I was happily getting whatever tickets I wanted in the past?
That certainly wasn't the case when I brought mine. I just walked into the shop, said "Four tickets for Cardiff please", they checked my details but didn't ask for any other details for any of the other people. Maybe because you were buying eight?
Mellor 3 Ward 4
Well-known member
I haven't read the whole thread, but I must admit that I was surprised last week when I phoned to buy 2 tickets over the phone for my son and his friend.
Son, no problem, has an account (ex STH) but they also wanted all details of his friend too - just a bit surprised that all this info was needed.
Could be a problem for the 'casual fan' at the Amex (certainly time consuming on the phone)
Son, no problem, has an account (ex STH) but they also wanted all details of his friend too - just a bit surprised that all this info was needed.
Could be a problem for the 'casual fan' at the Amex (certainly time consuming on the phone)
I don't remember having to do it for the 54 tickets that we bought either?
That was ages ago?
