North stand stewards

[Westdene Seagull]

I suppose if you set a group of bouncers and call them the 'Enforcement Team' you can expect them to behave a certain way. Personally, I still feel I am correct though, if I worked as a steward I would be included in your rogue group because I have an SIA badge, I've never worked as a bouncer but my management role includes a lot of dealing with drunk people and it is useful.

Personally I would like the club to use a similar system to that which we employ at my place of work. That is a simple three strike rule, where the individual is informed of what is happening at each stage.

1. A gentle warning that their behaviour is outside the rules of the venue (in this case the Amex). This would be given by the nearest steward to the incident, this steward would then move away, so as to avoid confrontation.
2. A stronger warning, explaining that they are running the risk of being ejected. Again, the steward that gives this warning should move away this time to be replaced by the senior steward for this area/stand manager
3. Final warning, making it clear that any repeat of bad behaviour will result in ejection.

This does not seem to happen at the Amex, in fact it too often descends in to them and us arguments between a steward and set of fans. Unfortunately, much like the catering situation there seems to be a lack of training or predefined protocol to anything that happens at the stadium with regards to staffing. If we are to be treated like customers, then we should expect the same level of customer service we would from any other business.

A very sensible solution.

 

[Birdie Boy]

Anyway, will there be standing on Saturday?

 

[Dr. Notthenineo'clocknews]

Anyway, will there be standing on Saturday?

I guarantee, the Always Ultras in the bottom left corner (as we look at it) of The Holmsdale will be standing for the entire match

 

[Gazwag]

I don't know the facts of this case and nor do many people BUT just because those in close proximity say something doesn't make it fact. Once at Withdean we'd had loads of complaints about a couple of men using foul and abusive language. I was put into the seats directly behind them for the next match and took notes of everything they shouted during the first half. It ended up being both them and the two young girls they had with them. I even recorded some of it on my mobile.

Anyway, they were pulled aside at half time and warned. They obviously went back and told people around them because at full time there was a torrent of complaints that these four people hadn't acted like that despite there being noted, recorded and filmed evidence to the contrary. So forgive me if I take with a pinch of salt anything those close by say !

Soooo as a fan I my word is immaterial but a stewards word is always the truth and what is believe by their superiors, is that what you are implying, hmmm, well that's exactly what happened on Tuesday, so nothing changes then, eh.

Is it lawful to specifically record somebody without their knowledge?

 

[LamieRobertson]

Anyway, will there be standing on Saturday?

Will there be standing for the beam back.. Will there b stewards ..watching our every move (non serious post)

 

[Ninja Elephant]

What training do stewards get?

Serious question. Maybe there needs to be a more professional approach to training them.

 

[Pantani]

What training do stewards get?

Serious question. Maybe there needs to be a more professional approach to training them.

Exactly what I was saying in my post. If there is a clear series of warnings, a process that is always followed, then complaints will be reduced as all supporters know what is happening and why.

 

[les dynam]

Let's not lose sight of the fact that somebody was manhandled and then ejected for... standing up and starting a song. Where, in the ground rules and regulations, or even British law, does it say you can't do that? Ridiculous. They have no right to do that.

 

[The tall one]

Hi.
All stewards have to complete or be in the process of completing the required NVQ qualification.

I work as a steward at the Amex and I use the 3 strikes routine, which always seems to work with away supporters.

However this has recently changed for homophobic chanting which is now 1 warning and your out.

when they said that they were going to get North Stand to sit down, I knew that it would be a difficult task.

What I would also say, is that not all stewards are as portrayed by some posts here, and that it is unfortunate that the South Stand and North Stand incidents happened in the same weeks.

 

[Pretty pink fairy]

Hi.
All stewards have to complete or be in the process of completing the required NVQ qualification.

I work as a steward at the Amex and I use the 3 strikes routine, which always seems to work with away supporters.

However this has recently changed for homophobic chanting which is now 1 warning and your out.

when they said that they were going to get North Stand to sit down, I knew that it would be a difficult task.

What I would also say, is that not all stewards are as portrayed by some posts here, and that it is unfortunate that the South Stand and North Stand incidents happened in the same weeks.

ever thought of being a parking enforcement officer

 

[Guinness Boy]

when they said that they were going to get North Stand to sit down, I knew that it would be a difficult task.

What I would also say, is that not all stewards are as portrayed by some posts here, and that it is unfortunate that the South Stand and North Stand incidents happened in the same weeks.

1. Who is 'they' please?

2. You're right. WSU stewards are fine but then most of us sit most of the time

 

[les dynam]

Let's not lose sight of the fact that somebody was manhandled and then ejected for... standing up and starting a song. Where, in the ground rules and regulations, or even British law, does it say you can't do that? Ridiculous. They have no right to do that.

 

[Acker79]

Let's not lose sight of the fact that somebody was manhandled and then ejected for... standing up and starting a song. Where, in the ground rules and regulations, or even British law, does it say you can't do that? Ridiculous. They have no right to do that.

http://www.thefa.com/~/media/Files/TheFAPortal/governance-docs/stadium-safety/summary-of-measures-taken-to-prevent-football-violence.ashx

All clubs are issued with a standard set of Ground Regulations. These posters are displayed at the entrances to and inside the stadium. The Ground Regulations make it clear that entrance to the stadium is subject to acceptance by the visitor of these Ground Regulations. The Regulations specify the list of articles that cannot be brought into the stadium and they give the stewards the right to search any or all spectators and to remove offenders from the stadium.

The following behaviours are expressly forbidden:

the throwing of any object;
unauthorised entry onto the playing area;
the use of threatening behaviour or racist, homophobic or foul and abusive language;
persistent standing in a seated area;
smoking in any area inside the stadium;
attempting to enter the ground whilst drunk;
possessing alcohol when entering the ground or in a part of the ground from which the event can be directly viewed;
entering a part of the ground reserved for supporters of the opposing team.​

 

[seagullsovergrimsby]

I guarantee, the Always Ultras in the bottom left corner (as we look at it) of The Holmsdale will be standing for the entire match

They don't dare sit down because their school trousers will get creased.

 

[Commander]

However this has recently changed for homophobic chanting which is now 1 warning and your out.

That one's going well then! Should we expect to see 1500 away fans ejected every week from now on?

 

[SussexHoop]

I was there on Tuesday night in West Stand Lower and my take on what I saw is they targeted the man, had decided he was going and when he objected Peter Griffin who did appear to be somewhat confrontational moved in and laid his hands on him at which point he was pushed and started to fall over the seat in front. Cue lots of other stewards and police moving in and the whole thing got just a bit silly and over the top and the target was escorted out. The biggest frustration for me was seeing the copper with his video camera doing nothing other than film the whole thing ... why not just put the camera down, get involved and stop the whole thing escalating. I know people will say it was for evidence but had he done what I consider to be his job, he wouldn't have needed a camera.

If he was thrown out for standing that's ridiculous - there were loads around him standing including people in front of him. If he was thrown out for starting a song, that's equally ridiculous surely?

I'm intrigued to know if the police are entitled to video you and record you giving details if you're being thrown out and if you're obliged to give your details to the stewards.

In some respects I'm glad he was thrown out because it was the most entertaining part of the second half.

 

[Working class pride]

Maybe someone could write to Poyet and ask him if he would like the North Stand to sit down or give support aka against Leeds? The Albion have to make their mind up, do they want passionate support or do they want people to sit down? We had Bill Archer, but is this the younger generations campaign?

 

[smeariestbat]

i agree that having a fully warranted police officer doing nothing but holding a camera is a pitiful waste of resources. Police officers have body worn video cameras, failing that, pay a steward to do it and free the copper up to get invoved.

 

[tiberious]

The police are there to suport the steward doing the ejection and not do it. It is down to the club to take the lead in ejections from the ground.

 

[melias shoes]

All very true...but respect has to be a two way thing...you want respect from the stewards....chanting out 'You fat Ba*****' earns you a lot of respect does'nt it,then a steward being hit or pushed over the seats,depending on which report you believe from 'I was there' fan report.
From where I was the fellow asked to leave was nearer the front than the back of the stand...picked on...you have to start somewhere to ask them to sit down,as PS says we all know that that the 'palace' song is just an excuse to hit back on being asked to sit down. Yes there is a call for safe standing but it has'nt been ratified so in the meantime obey the rules...or is it too hard for some of you?
As regards the stewards saying he would not be ejected,maybe that was the intention but they were overuled by the Police.
Had that Steward been a policeman then maybe the 'falling/hit incident would've have happened.

The fan ejected was definitely towards the back of the stand. Are you a steward in disguise?