hitony
Administrator
This is the 3rd year that we have had Kwik Fit do the MOT on the wifes Sports Car, just had a phone call from them saying it hads failed, I said, "what on" he said " A Headlight Bulb" I said we checked ALL the lights prior to dropp ing it off to you this morning at 8.30 (which we did i might add) I went on to say, "its one helluva coincidence that it has gone between then and us dropping it off and she didnt even have the lights on this morning as she was following me and I would have noticed in my rear viw mirror........a long deathly silence followed!!
I then said, well ok how much is it to replace the bulb, £10.99 he said, I said best you do it and I will have a chat when we pick it up later.
I know everyone will say all these big companys are always after "Add ons" etc but in fairness the last 2 years we have not had anything extra, I cant argue the fact that it had'nt gone as I cant prove it either way, I just feel ripped off for £11 not the end of the world but thats not the point.
I suppose on the plus side I got the MOT done for £30 and the full service had a 25% discount from its normal cost, so maybe they had to get a few quid back!
Oh and I have asked to have all the replaced parts back, now including the bulb!!
Ok rant over, i feel better now
I then said, well ok how much is it to replace the bulb, £10.99 he said, I said best you do it and I will have a chat when we pick it up later.
I know everyone will say all these big companys are always after "Add ons" etc but in fairness the last 2 years we have not had anything extra, I cant argue the fact that it had'nt gone as I cant prove it either way, I just feel ripped off for £11 not the end of the world but thats not the point.
I suppose on the plus side I got the MOT done for £30 and the full service had a 25% discount from its normal cost, so maybe they had to get a few quid back!
Oh and I have asked to have all the replaced parts back, now including the bulb!!
Ok rant over, i feel better now