Hang on in there! Exciting stuff!
Got something to say or just want fewer pesky ads? Join us... 😊
E cash top up
- Thread starter pottert
- Start date
Hang on in there! Exciting stuff!
Lewes Seagull
New member
- Jan 23, 2010
- 242
Spoke on the phone and was told to give it a couple of hours and to check back and the money should be on my smartcard. Shall I hold my breath?
You can hold your breath for 2 hours (or the 2 days that is more likely)?
Fef
Rock God.
- Feb 21, 2009
- 1,729
I just can't help being a specky geek !
KJP
Well-known member
mine came up with a not found error too, cant they get anything right lol
Notters' Dad
Invicta
Can't get in, it keeps asking me to input valid membership details. This I was doing, without a password (as instructed). Ditto my wife's account.
There seems to be a problem that's effecting everyone who bought a seat in WSU block E as block E no longer exists and is now block F. See what is currently the most recent question in ATC.
Sussex Nomad
Well-known member
Just added money to mine and it worked, and it shows on my credit! Will wonders never cease.
Make sure you buy a lottery ticket for this weekend.
With the kind of luck you're having, you need to capitalise.
Notters' Dad
Invicta
Thanks Bozza, we're certainly in that block so there may be a connection, as raised in the ATC question.
The cards did, however, work correctly for the SSC game so I'm not clear when it became a problem. Even more curiously, for the stadium/seat viewing evening, paper tickets were issued to all rather use the cards and a significant number of the paper tickets failed for unknown reason(s) (1 from 3 in our individual group) and had to be reprinted. From what has been said so far, this would would seem to put us in the position for the Tottenham game of queueing to see if the card lets us in; if not, queueing for a paper ticket to see if that lets us in; repeating the the paper process as necessary . . . . Hopefully, my worst fears are not justified!
Jam The Man
Well-known member
Mine has now been credited - took 2 hours, but it got there
brighton terra
Well-known member
Mine has now been credited too, but it took about 8 hours!
Horsham Gull
H Block Offender
just put money on my card no problems and it appeared straight away. Roll on tomorrow 
zeetha
Well-known member
- Apr 11, 2011
- 1,332
Seems like problems have been sorted - earlier (small) transaction finally appeared on my account. Bigger transaction done just now worked without a hitch including redirecting back to the top up site after payment to show a receipt and balance there straight away.
Lewes Seagull
New member
- Jan 23, 2010
- 242
Mines worked now too. It's gonna feel like the beer and pie is free for weeks!
Mines worked now too. It's gonna feel like the beer and pie is free for weeks!
Mmmm not sure my waistline is gonna thank me for this!
HankSkorpio
Member
I am also in WSU W3E and get the error "Please enter valid membership details" when trying to top up, reason as per Bozza's post.
Spoke to customer services this morning and they are sending out a new card with different card number.
Cannot use the existing card to buy stuff as you cannot top it up, however, they say it will allow entry to ground for Spurs match!?
They suggest keeping receipts and they will credit account when I get the new card.