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I can't say I've heard anything but with the improvements to the stadium over the summer who knows? Sorry to say there will ALWAYS be queues at half time - serving around 20k people in 15 minutes is just an insane task. However, I agree we can work on improving queue times before the match.

It helps me, it helps you - I don't understand how others I work with haven't been on here yet. Thanks for your positivity :)

Thank you, thank you, thank you!

I thought the same thing! Things seemed to just happen very smoothly yesterday - even considering a lack of pies. The separate queues were a fan's idea - a great example of the club taking your ideas on board!

Now that is bad - I know some people were having problems with the bain-maries we use to store cooked burgers that aren't on the chutes. Perhaps this was the issue. As far as I know all was fixed for yesterday's game. And I agree about the new hotdogs - the previous ones were much tastier. This...

Thank you thank you - this is exactly what we're going for. There will still be more minor issues - especially when we run low on something/new staff/new products. But the major problems are being ironed out which is great.

The 'wrong pie' problem seems to have happened a number of times. I will raise this as an issue with the head chef - this is a chef responsibility so they'll sort the issue. I can only hold my head in my hands about the tomato thing. Some people just don't understand simple concepts. TOMATO IS...

I'm loving the amount of positive feedback here :D

This is the kind of post I like to see :D

Thank you :D glad you're enjoying the experience :amex:

Yeah there were issues with pie stock yesterday - LOTS were wasted on Wednesday night - many kiosks ended up cooking off too many to compensate for running out early on. This diminished our stock levels heavily. I know I wasn't the only team leader screaming over the radio for more pies.

Wow. That really is surprising. Some kind of individual incompetence there it seems. The chefs are told to mark each pie as it comes out of the oven. And I can't understand the lack of tea - each kiosk is supplied with at least 1000! Can't imagine they sold that many! Perhaps management need to...

Much appreciated. Good to see hard work being recognised.

I can only apologise for this - I assume that they had some problem with their ovens because there's no way they should sell out that quickly. Even if all of the pies are gone early on they should have got more from elsewhere for half time/after the game. We're never given so few pies that we...

In all honesty - I agree with you about the noodles. I can't see the sense of them to be honest. All I can say is that the noodles and all the ingredients are fresh, rather than the freeze-dried stuff you get in pot noodles. But sometimes you shouldn't try and fix what aint broke. Give me a pot...

Each to his own I suppose, but I do urge you to try the food at the stadium again. A lot has changed since the start of the season. You may find something to your liking.

Interesting. Partial to a chicken and ham myself. But I have to say the Harvey's isn't for me. Cold cider/lager any day of the week. Glad to hear you're not having any problems.

Good to hear you're having a better time up there. There's recently been a change of senior management in WSU and there's been instant results. The floor manager up there is much more pro-active in supporting the staff.

Yeah I'm aware of this issue. I have the same problem. This is all down to the new burgers being introduced. The club understood that the burgers we were serving up before weren't good enough - and I couldn't agree more. They were often dry, burnt or just downright disgusting. We listened and...

Hi again. I've posted on here a few times. I'm a team leader in one of the food kiosks at the AMEX (though I can't say which one). Just wondering if anyone has any more comments/complaints/suggestions about the catering at the stadium since the last time I spoke to you all. I'm willing to...