Albion actually called him …
Yes, we know you will defend the club to your dying breath - and fair play to you for that. But the fact remains that some people are not as happy as you about the arrangements. You use, in one of your posts on this thread, the phrase 'a bit of a faff'. The trouble is that to some people your 'bit of a faff' is 'a whole lot of faff'; for others, your 'bit of a faff' is proving to be 'just too much bloody faff'.
I acknowledge that NSC is only a small sample of the Albion fan base; the number of empty seats in a 'full house' is a rather more significant sample. At the moment, for the club, all is fine and dandy - nearly all of those empty seats have been paid for by STHs. If or when those seats are empty because STHs are not renewing, and the empty seats haven't been paid for, and new STHs are not forthcoming, the club may find that it's got its marketing not quite right. We'll see.