Villa ticket sales suspended!

[Beach Hut]

I didn't ignore you. I didn't say you were wrong. And I didn't say the club hadn't said it wouldn't sell tickets over the counter. I did say by selling them over the counter today it wasn't a case of double standards. Because it wasn't.

As I say, I applaud the club for a strategy shift today by selling over the counter as it seems they did.

A week or so ago the club probably did not know when tickets would be arriving from Aston Villa. They knew they didn't want c6000 people queueing for tickets. They knew they'd made an investment in a new ticketing system that has been successfully deployed to far bigger clubs than ourselves, one that permits a high degree of automation and allows a self-service model to be used by fans.

Today, when the club did have tickets in hand and knowing there'd been issues with the new ticketing system a decision was made to give tickets directly to fans there and then. And let's be clear, we're talking a relatively small number of fans and tickets.

Regardless of what had been said that is so clearly the right thing to do. To not have done this would have been to take on the burden of getting tickets to those fans via the postal system, and the administration time and cost associated with that.

I'm sure lessons have been learned over the last few days and I'd imagine the club will be looking to speak to IRIS TALENT Sport in the very near future about the performance and capacity issues which have been experienced.

From the few posts I've read, you seemed to have turned (back into) a really whiny snivelling chap over the past few days, which is a shame.

Disagree very strongly with last point, just pointing inconsistencies and I hope there is no Villagate from this episode but I sense one looming.

 

[Franks Wild Years]

Jesus H Christ.

I've only read the first two pages, but this thread has attracted pretty much every manic-depressive-glass-half-empty-silver-lining-with-a-cloud-get-a-life-you-sad-bastard type of person that NSC has to offer.

Lets get it straight, the ticket system has failed for a handful of people because their details weren't entered correctly, and most didn't know their password. For the vast majority this has been a simple excercise.

Exactly right and all that needs to be said. Apart from, some of the bed wetting going on here earlier was f***ing pathetic.

 

[Paddy B]

Are some people completly missing the point? As of now (21.33pm) you can still buy Villa tickets online.

So the pointless " I am more worthy than you" arguement is surely irrelevant, isnt it?

Just saying like

 

[Billy the Fish]

Not if you can't afford the initial outlay of £450+?

£80 a month in the south stand.

 

[shwoody1]

...and I agree - membership entry should have been suspended until all current members could be satisfied with tickets.

and possibly those that are regulars at withdean come hell or high water, but are again lost in the histeria, is it fair, is it my arse.

 

[dahdevon]

How f***ing stupid are you? more like - read his original email and you'll see he stated he CANNOT AFFORD THE SINGLE OUTLAY

i stand corrected.apologies to all.

 

[clapham_gull]

The possibilities in terms of marketing are endless. Dump the Withdean wager, link it to the winning of membership points.
QUOTE]

NOOOOOOOOO!!!!!! This is an OUTRAGE! I like some of your ideas but this one is a step too far Clapham. We won't be able to shout "get that bloody board down/out the way, can't see a bloody thing etc" as the man walks round at half time. For decades that's been shouted from the stands, passed down from generation to generation. Plus your THOUGHTLESS proposal will make that bloke redundant too. So not content with KILLING TRADITION, you're MAKING PEOPLE REDUNDANT too! What next, get rid of GOSBS? Is what you want? Because that's what's at stake here. It's a slippery slope from then on. Christ, we might as well all move to Croydon if this goes through.

Oh for God's sake. He'd be walking round the ground carrying a massive barcode

Look, here's a picture of it dumped behind the away end.

 

[Mellor 3 Ward 4]

mmmm.....



When I rang the club over something else it was made very clear to me when I asked about Villa tickets that the only way of purchase was via the internet.

What about by post?

Quite a few (mainly older) fans don't/can't buy online, and will always apply by post.

 

[shwoody1]

i stand corrected.apologies to all.

apoligy accepted dah. i just think if tesco and whoever else can reward loyalty then surely the albion can.

 

[kevo]

Some priority should've been given to people with ticket stubs from other FA cup games this season...
Disgraceful that part-timers can just get a membership and buy, when those who trecked to Wycombe and Torquay, and bothered to turn up at R&D, may miss out.

Agreed. Prority should be 1) Season ticket holders 2) FA Cup stub holders - in order of how many they have, so three first priority etc...

 

[Beach Hut]

Agreed. Prority should be 1) Season ticket holders 2) FA Cup stub holders - in order of how many they have, so three first priority etc...

That would have worked really well as Torquay was pay on the gate and no-one gave me back a stub when I entered the ground

 

[Ken Newbury]

Agreed. Prority should be 1) Season ticket holders 2) FA Cup stub holders - in order of how many they have, so three first priority etc...

The flaw in that plan (apart from pay on the day and being given no stub) is that you place supporters who have been to just three cup games priority over those who have been to say 12 home league games which clearly not right!

I possibly believe that priority should be given to all supporters who PUT MONEY INTO THE CLUB which is those who attend home games (either as STH or those who attend individual games). Those who attend away games only do not put money into the club to help pay players salaries etc.

 

[brighton bluenose]

What about by post?

Quite a few (mainly older) fans don't/can't buy online, and will always apply by post.

How do you know 'quite a few' older fans dont have access to or know how to use the internet - patronising bullshit!!

 

[clapham_gull]

What about by post?

Quite a few (mainly older) fans don't/can't buy online, and will always apply by post.

Yep of course, see previous post, I didn't make it clear in the second.

 

[clapham_gull]

apoligy accepted dah. i just think if tesco and whoever else can reward loyalty then surely the albion can.

Quite different systems. I'm not aware that supermarket cards push you up a queue.

Having said that I wouldn't really know because I refuse to use one.

I relatively happy about Brighton knowing about my purchases for my benefit, but I'm not happy with someone working for a supermarket using my shopping habits for psychometric testing.

Not sure if anyone saw that documentary a few years ago, when they were actually highlighting possible mental disorders in customers , I think around he purchase of cleaning products.

 

[shwoody1]

That would have worked really well as Torquay was pay on the gate and no-one gave me back a stub when I entered the ground

that is spot on. again possibly our fantastic away support who travel in numbers to all parts of the country could also miss out. i know the whole thing is difficult but there is going to be a lot of pissed off regular home and away fans ticketless over this but i love the albion so i will not spit the dummy out and hope that others dont. last month i recieved a 40pound voucher for shopping at tesco, i know they have robbed me in earning that but at least they gave me something back. i feel abit guilty in saying that because my lad is a junior seagull and they treat them fantastically well ad deserve massive praise for it just feel they should look at these situations differently.

 

[raymondbriggs]

The flaw in that plan (apart from pay on the day and being given no stub) is that you place supporters who have been to just three cup games priority over those who have been to say 12 home league games which clearly not right!

I possibly believe that priority should be given to all supporters who PUT MONEY INTO THE CLUB which is those who attend home games (either as STH or those who attend individual games). Those who attend away games only do not put money into the club to help pay players salaries etc.

or you could just get a life and not get over excited about a game we will probably loose.f*** sake,I pay good money to see the Albion win not to go orgasmic over the opposition or a nice ground.
A ticket for a ground we wont visit again for a while is a bonus but missing out is not the end of the world.

 

[eastlondonseagull]

I have a lot of respect for people who follow the Albion home & away (as I used to do years ago). I have less for those who only follow them away because they actually contribute nothing to the future of the club (putting the unquantifiable benefit of the support itself to one side). There are people who post on here who refuse to go to Withdean because they hate getting wet/lack of atmos/whatever but they do go away.

Big shit - why should you get an advantage when it comes to the big games over those who brave Wetdean every now an again? Not sure I can see the logic here.

I go to about 15 games a season, a few of those away, but I don't expect to be treated any better or worse than anyone else. But I do know that the tickets I pay for at Withdean help the club financially.

I agree that people who actively boycott Withdean should stick it up their arse, but many staunch Albion fans live a long way away from Withdean and cannot physically make all home games, or afford a season ticket.

The importance of our away support should NEVER be underestimated. They contribute a great deal to this club, generating atmosphere, excitement and passion that spurs the team on. Unlike at Withdean. Away games are what make being an Albion supporter so enjoyable, often actually sucking new supporters in. And I go home and away, btw.

.

 

[shwoody1]

Quite different systems. I'm not aware that supermarket cards push you up a queue.

Having said that I wouldn't really know because I refuse to use one.

I relatively happy about Brighton knowing about my purchases for my benefit, but I'm not happy with someone working for a supermarket using my shopping habits for psychometric testing.

Not sure if anyone saw that documentary a few years ago, when they were actually highlighting possible mental disorders in customers , I think around he purchase of cleaning products.

its not a question of pushing you up the queue its to do with the more you spend the more you get back, if you dont shop in tesco you wont get any points back from tesco. why should i and no doubt a good few others spend a lot of money following the albion in tickets amd other merchandise from the club and then not get a fair chance of a ticket for villa because i will not stump up another tenner to get one.

 

[clapham_gull]

its not a question of pushing you up the queue its to do with the more you spend the more you get back, if you dont shop in tesco you wont get any points back from tesco. why should i and no doubt a good few others spend a lot of money following the albion in tickets amd other merchandise from the club and then not get a fair chance of a ticket for villa because i will not stump up another tenner to get one.

Read my post regarding a loyalty system.

My only point was that a system that allows a fair distribution of tickets is completely different from the cards that supermarkets operate.

Supermarket cards (from what I understand) are really just a saving system.

Football cards need to measure "how good a fan you are", which is quite different.