[Albion] The "Official" Albion Fan Advisory Board thread

[studio150]

The club have just published the FAB - Engagement Report (See club site latest news)

No need to panic everything is going to improve, there is going to be a new website and app.

Is this just a PR exercise to try and show that the FAB have actually done (Doing) something, or will change that the majority of fans want happen.

 

[Bozza]

The club have just published the FAB - Engagement Report (See club site latest news)

No need to panic everything is going to improve, there is going to be a new website and app.

Is this just a PR exercise to try and show that the FAB have actually done (Doing) something, or will change that the majority of fans want happen.

Report here:

https://resources.brightonandhovealbion.com/bhafc/document/2024/07/18/76135c6c-9dc6-4772-8f3b-efb2b856c4f8/FAB-Engagement-Report.pdf

 

[Paulie Gualtieri]

Glad the remit has been has been referenced again (it hasn’t changed) but will explain to many what is in and out of scope to manage expectations, hopefully anyway

 

[Super Steve Earle]

Do FA & B stand for Horse. Dead & Flogging in some language or other? If not dead already, time to shoot it now.

 

[amexer]

Report here:

https://resources.brightonandhovealbion.com/bhafc/document/2024/07/18/76135c6c-9dc6-4772-8f3b-efb2b856c4f8/FAB-Engagement-Report.pdf

Thanks for posting and even forced myself to read right through. Sorry but copies of that will be forwarded to PL and EFL top officials also to MPs maybe even PM. PB will receive comments from these people hopefully in media saying what a great example Brighton are as to how to listen to fans etc.. Mision then accomplished by PB.

 

[Tom Hark Preston Park]

I just feel desperately sorry for those well-meaning FAB members wasting their time on this meaningless exercise that the club have zero interest in engaging with in any meaningful way. Putting this thread on Ignore now with a heavy heart

 

[Weststander]

I just feel desperately sorry for those well-meaning FAB members wasting their time on this meaningless exercise that the club have zero interest in engaging with in any meaningful way. Putting this thread on Ignore now with a heavy heart

It did tick the "engage all stakeholders" box.

 

[Dave the OAP]

Glad the remit has been has been referenced again (it hasn’t changed) but will explain to many what is in and out of scope to manage expectations, hopefully anyway

I think we all know what “ managing expectations” means

 

[Iggle Piggle]

I just feel desperately sorry for those well-meaning FAB members wasting their time on this meaningless exercise that the club have zero interest in engaging with in any meaningful way. Putting this thread on Ignore now with a heavy heart

I've managed Projects that have kept me up at night that is now binned obsolete tech. One could quite easily argue I've been doing a pointless job for years (I'd also be inclined to agree but that's for another day)

I've been critical of FAB and whether it's useful but if the participants are getting something out of it and even if it only achieves one thing it's surely worth having. Something, is always better than nothing.

 

[The Tactician]

Fan Advisory Board Meeting Update 19/08/24

The full FAB met for a first time separate to the club after an induction day of meetings last week.

Induction notes taken from this engagement have been shared with the club for their review.

This meeting was spent deciding which members would take on sub-groups to streamline actions across different topic areas that are relevant to fan experience. The groups that have been put forward to date, and the areas within them that are being discussed currently are as follows:

Women's Game - Jo to lead and build wider committee including new members

Sustainability and Community
Bike to stadium during green prem leauge week
Food bank idea (people bring food to the Amex)
Request for coaches to turn off engines in the coach park
Building relationship with Brighton & Hove Albion Foundation
Engaging with Seagulls Over London offer of volunteer
BHAFC in the city - how can we increase club presence in the city away from the stadium with murals, plaques, sites of interest etc.

ED&I
Building on good work of the DSA
Internal discussion how to expand beyond disability engagement including:
Support from SOL
Engagement with NSK to be discussed further
Engagement with Proud Seagulls

Match Day Atmosphere
Flag ideas - Mitoma flag deployment, question re use of RDZ flag, scope for wider flag displays (a la Newscastle)
North Stand concourse decoration - proactive engagement with the club need to ensure fan stamp over designs
Safe standing
Singing sections
Away fans to be moved and how this effects atmosphere and desired space for certain home fans

Fan Engagement
Webinars - planning for additional webinar opportunities to engage directly with wider fans
Match Day FAB stand - to move it around the ground and put it in Lounges before games to discuss face to face with fans. First one to be Ipswich.
Fan Surveys to be discussed with the club.

For each of these areas, Project Information Documents (PIDs) are being created by the committee leaders to outline the scope of work, and submit to the club to demonstrate what we need from them to help drive desired outcomes.

The first club x FAB meeting of the year has been agreed for the 24th of September. This will focus on the FAB presenting project areas and ideas above for discussion and club feedback.

 

[The Tactician]

Fan Advisory Board Meeting Update 16/09/24

Notes from the FAB meeting ahead of a full first meeting with the club next Tuesday (24th September).

- Request from Brighton & Hove Albion Foundation for volunteer support, discussed among group for availability ahead of Forest Game.

- FAB spokesperson available on Matchday - Andy M fedback from 1901. Was welcomed by the fans in the lounge and invited to various Whatsapp groups. Topics discussed for feedback include dress code and minor catering queries. Added FAB banner helped with engagement, agreement that exercise to be continued in all areas of the stadium.

- Sub group progress updates:
Women's Game - PID document submitted to club, to present in full next week
Sustainability and Community - meeting extended to finalise working areas, agreed as follows: Foundation engagement, club presence in city (branding, murals, visual identity), alignment / input into club sustainability initiatives and efforts to deliver for local / long-standing fan loyalty. To present PID to club next week.
ED&I - PID feedback sent. To present to club next week
Match Day Atmosphere - Andy to produce PID ahead of next week. Feedback on GOSBTS movement from X, primary feedback on words on screen & music fadeout.
Fan Engagement - Gerry adding points raised re integrated approach to Women's Game to PID.

*PID = Project Information Documents

- Proposed agenda from club for meeting discussed - Clive reverting to Jenny with comments.

We will share full notes from our club meeting following next week. If anyone has anything they would like us to give consideration to please let us know (we have outlined the strategic areas above as best to deliver on the areas that matter to fans).

 

[Brian Fantana]

Fan Advisory Board Meeting Update 16/09/24

Notes from the FAB meeting ahead of a full first meeting with the club next Tuesday (24th September).

- Request from Brighton & Hove Albion Foundation for volunteer support, discussed among group for availability ahead of Forest Game.

- FAB spokesperson available on Matchday - Andy M fedback from 1901. Was welcomed by the fans in the lounge and invited to various Whatsapp groups. Topics discussed for feedback include dress code and minor catering queries. Added FAB banner helped with engagement, agreement that exercise to be continued in all areas of the stadium.

- Sub group progress updates:
Women's Game - PID document submitted to club, to present in full next week
Sustainability and Community - meeting extended to finalise working areas, agreed as follows: Foundation engagement, club presence in city (branding, murals, visual identity), alignment / input into club sustainability initiatives and efforts to deliver for local / long-standing fan loyalty. To present PID to club next week.
ED&I - PID feedback sent. To present to club next week
Match Day Atmosphere - Andy to produce PID ahead of next week. Feedback on GOSBTS movement from X, primary feedback on words on screen & music fadeout.
Fan Engagement - Gerry adding points raised re integrated approach to Women's Game to PID.

*PID = Project Information Documents

- Proposed agenda from club for meeting discussed - Clive reverting to Jenny with comments.

We will share full notes from our club meeting following next week. If anyone has anything they would like us to give consideration to please let us know (we have outlined the strategic areas above as best to deliver on the areas that matter to fans).

How did the meeting go?

 

[seagullwedgee]

Waiting with intense anticipation…..

 

[The Tactician]

To keep you all updated, we wanted to advise that the minutes from the 1st club meeting are with the club at present for review and sign off - this is to ensure no confidential information is shared. I will post the link / full minutes once they come back

 

[Talby]

To keep you all updated, we wanted to advise that the minutes from the 1st club meeting are with the club at present for review and sign off - this is to ensure no confidential information is shared. I will post the link / full minutes once they come back

Did they come back?

 

[The Tactician]

Did they come back?

Indeed they did - viewable here:

Meeting Minutes - September 2024

https://www.brightonandhovealbion.com/pages/en/fans-fan-advisory-board

 

[Talby]

Indeed they did - viewable here:

Meeting Minutes - September 2024

https://www.brightonandhovealbion.com/pages/en/fans-fan-advisory-board

Thank you.

If CS (Colin Steer) makes any progress with the club in terms of the sanctions decision making process, and subsequent appeals, then I’ll be amazed.

But I think it something the FAB should have visibility on. The banning of fans is serious and the club hold all the cards.

This generally generates ‘don’t be a dick then’ responses from some other supporters but it’s about consistency of approach and application of their processes. For example…the away tickets and making sure they go to loyal fans. A bit of a farce when someone with an FBO was regularly going to away games (as per an IFO adjudication) - that’s just highlighting that hastily implemented processes don’t work.

So, other fans were getting bans for erroneously breaching the system yet someone with an FBO slips through the net. That’s bad. Really bad.

As pointed out before, the club do a huge amount that is right. When they get it wrong they don’t put their hands up and admit it.

So, hats off to CS.

 

[Herr Tubthumper]

Thank you.

If CS (Colin Steer) makes any progress with the club in terms of the sanctions decision making process, and subsequent appeals, then I’ll be amazed.

But I think it something the FAB should have visibility on. The banning of fans is serious and the club hold all the cards.

This generally generates ‘don’t be a dick then’ responses from some other supporters but it’s about consistency of approach and application of their processes. For example…the away tickets and making sure they go to loyal fans. A bit of a farce when someone with an FBO was regularly going to away games (as per an IFO adjudication) - that’s just highlighting that hastily implemented processes don’t work.

So, other fans were getting bans for erroneously breaching the system yet someone with an FBO slips through the net. That’s bad. Really bad.

As pointed out before, the club do a huge amount that is right. When they get it wrong they don’t put their hands up and admit it.

So, hats off to CS.

Are they still going?

 

[Talby]

Are they still going?

Nope. But it was the fan’s mitigation regarding the lifting of their ban from the Amex - that they had been going to away games and have caused no trouble. Kind of laughable that they could get round an FBO that easily but did support their argument regarding future conduct. A bit of egg on the faces of BHAFC security and the Police.

https://www.theifo.co.uk/wp-content/uploads/2023/10/IFO089-Final-Adjudication.pdf

 

[Herr Tubthumper]

Nope. But it was the fan’s mitigation regarding the lifting of their ban from the Amex - that they had been going to away games and have caused no trouble. Kind of laughable that they could get round an FBO that easily but did support their argument regarding future conduct. A bit of egg on the faces of BHAFC security and the Police.

https://www.theifo.co.uk/wp-content/uploads/2023/10/IFO089-Final-Adjudication.pdf

So the fan argued good behavior by saying he hadn’t caused any bother at games he was banned from attending. Hmmmmm.