Gazwag
5 millionth post poster
And the fact that Albion fan(s) apparently got thrown out (and maybe banned) on Wednesday when Chelsea fans who were abusing our fans were ignored by Stewards and Police.
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[Albion] The "Official" Albion Fan Advisory Board thread
- Thread starter Barry Izbak
- Start date
Anyone else just had a survey request land in their in box.
Started the survey, but gave up as far too many questions before even getting to any Albion stuff.
Started the survey, but gave up as far too many questions before even getting to any Albion stuff.
Struggled through it just out of interest - several questions that couldn’t be answered sensibly because the options weren’t correct, a few typos and way, way too long. Suspect most will give up long before getting to the end of it.
Cotton Socks
Skint Supporter
- Feb 20, 2017
- 2,204
Yep, I've tried to do it. Some questions should have a N/A box. I've now given up as I get a 'validation failed' notification when trying to get through the 'sponsors' section and it took 10 mins to get that far!
m20gull
Well-known member
I don't feel so bad now about accidentally deleting the email and not being able to find it in my email bin.
HangletonGull
Well-known member
- Apr 10, 2023
- 2,386
Yeah gave up with it , bit like barber and the fab
For some reason once I was halfway through I realised how long it was, but carried on to complete it out of sheer fascination as to what the punchline would be! Not sure if it was entirely FAB driven, as there were a lot of questions about sponsor brand visibility around the club etc in the second half, seemed more likely to come from the club.
Hometownglory
Well-known member
- Jan 12, 2014
- 720
It was long. Ditched it halfway through.
Tom Hark Preston Park
Will Post For Cash
- Jul 6, 2003
- 72,660
Gawd that was a long old slog to the finish line. It was almost Barberesque in length
Peacehaven Wild Kids
Well-known member
Felt like I was doing it forever, got about 40% through it, then aborted.
Just tried it. Think the system is buggy. Got stuck in a loop answering the sponsorship questions, despite having made at least one selection on all of them. Total waste of time. Don't bother, nothing will change anyway.
Tom Hark Preston Park
Will Post For Cash
- Jul 6, 2003
- 72,660
Good name for a song, that
Lenny Rider
Well-known member
- Sep 15, 2010
- 6,087
Is the questionaire a random thing, I don't appear to have been sent one?
Down right incompetent to send that out. Some questions impossible to answer but could not go on to next one until you had given one. Club I assume have paid a company to do this but will learn nothing. Surely not hard for club to look before it goes out.
Cynical me says another opportunity for PB to spout to media how club comunicates with supporters.
Cynical me says another opportunity for PB to spout to media how club comunicates with supporters.
Tom Hark Preston Park
Will Post For Cash
- Jul 6, 2003
- 72,660
Pretty cynical of the club to send that survey out under the Fan Advisory Board strapline. It's 90% a marketing feedback survey. Like nobody gives the shiniest shit about where they first became aware of, say, Mansell McTaggart, and whether we'll be more likely or less likely to use their services in the future due to their association with the Albion. FAB will be disappointed to have let themselves be manipulated there. Boooooo
- Jun 27, 2012
- 14,672
So this survey is being conducted by a company called Gemba (presumably the "Gemba" mentioned in the intro blurb (a insights/comms agency who specialise with sports/entertainment clients)
thegembagroup.com
Guess the Albion are one of their clients.
and they've used (i think) a survey template/software from (at least thats where its hosted) to power it.
www.qualtrics.com
and then oddly although the email says it comes from BHAFC / Fan Advisory Board - the email address is just a standard info@email.brightonandhovealbion.com address and doesn't seem like its anything to do with the fan advisory board. (I've done these surveys before the FAB existed with v. similar questions. i think they do them annually). They're not mentioned in the blurb etc . just says the club would appreciate your feedback - and in return "Win 1 of 5 shirts"
standard stuff really.
Data & Insights - The Gemba Group
thegembagroup.com
and they've used (i think) a survey template/software from (at least thats where its hosted) to power it.
Qualtrics XM - Experience Management Software
Know what your customers and employees need, when they need it, and deliver it every time with powerful, AI driven Experience Management (XM) software.
www.qualtrics.com
and then oddly although the email says it comes from BHAFC / Fan Advisory Board - the email address is just a standard info@email.brightonandhovealbion.com address and doesn't seem like its anything to do with the fan advisory board. (I've done these surveys before the FAB existed with v. similar questions. i think they do them annually). They're not mentioned in the blurb etc . just says the club would appreciate your feedback - and in return "Win 1 of 5 shirts"
standard stuff really.
- Jun 27, 2012
- 14,672
whilst i'd hold off accusations of the FAB being "manipulated" and the club being "cynical" here. Agree it looks a bit odd - it doesn't look like its to do with the FAB. Guess the email heading is an error. Yep. Its Just their standard annual feedback survey related to spending , sponsorship etc and the like. They've done em for quite a few years.
Last edited:
bhadebenhams
Active member
- Mar 14, 2009
- 353
I believe the questionnaire was very long because it was based on one of Paul Barber's emails.
jackalbion
Well-known member
- Aug 30, 2011
- 5,048
I used Qualtrics to do my dissertation survey 