[Albion] Spurs Away re-arranged to Tue. 23rd April @ 7:45pm

[Gazwag]

All of the five bought will be in top tier anyway, so I'm sure mine will be fine.

But this is a MASSIVE cock up on every level.

So totally unavoidable. Odd, because the ticket guys are normally so great.

It needs to be made completely clear whether those who have bought tickets who are entitled to them can keep them or whether ALL tickets will be cancelled and everybody has to re-purchase.

 

[Albion_Dave]

Ok maybe it was another game then

I'm pretty sure that there were tickets cancelled for the Boro away match that The Complete And Utter Shyster took centre stage in.

 

[Bozza]

Not true, they phoned me and asked if I minded being moved closer to the Brighton fans and didn't insist that I move, just thought that might be of interest to me. I moved, suited me just fine.

They did cancel a load in the home end. Maybe not yours, but loads were.

 

[Gazwag]

It’s an f ing disgrace.

Barber should lose his £0.xm bonus

Couldn’t run a......

What the f is the point in going to away games and building loyalty points and then miss out.

I didn't realise PB did everything and doesn't delegate stuff to managers, for example the manager of the ticket side

 

[hans kraay fan club]

It’s an f ing disgrace.

Barber should lose his £0.xm bonus

Couldn’t run a......

What the f is the point in going to away games and building loyalty points and then miss out.

Calm down. Nobody has missed out on anything, yet.

 

[Horton's halftime iceberg]

Do you think its all may be Saint Patrick's fault.

 

[wolfie]

I didn't realise PB did everything and doesn't delegate stuff to managers, for example the manager of the ticket side

Away (tickets) in a Manger ?
Well corrected !

 

[drew]

Just spoke to the ticket line and they said they are not on sale yet as the actual date has to be confirmed. The information about the 18th was on the basis that we didn't beat Millwall apparently!!!!

 

[Nobby]

I didn't realise PB did everything and doesn't delegate stuff to managers, for example the manager of the ticket side

Yeah you’re absolutely right. The manager of the ticket office will get sacked and PB will continue to berate us for bottle tops. [emoji106][emoji106]

 

[studio150]

Just spoke to the ticket line and they said they are not on sale yet as the actual date has to be confirmed. The information about the 18th was on the basis that we didn't beat Millwall apparently!!!!

It was showing as 23rd April.

It is never going to be 18th given we play Wolves on 20th

 

[wolfie]

It was showing as 23rd April.

It is never going to be 18th given we play Wolves on 20th

Think the 18th was the on sale date.

 

[Shopes]

Ok maybe it was another game then

It happened with Swansea away last season. I bought two tickets and got a phone call the next day to say they were being cancelled and I'd be refunded.

 

[N17]

We (Spurs) still have it down as the 23rd OR 24th.

 

[Jello]

But you are missing the point, how do you know if your entitled to them. It only seems to sell to people that have a certain level of points anyway.

It would be more annoying to wait and find you were in the correct category.

I guess being able to purchase a ticket before the fixture has been announced is a bit of a giveaway.
They refunded the Chelsea tickets and had to re-purchase when they went on sale.

 

[Turkey]

Just spoke to the ticket line and they said they are not on sale yet as the actual date has to be confirmed. The information about the 18th was on the basis that we didn't beat Millwall apparently!!!!

Yeah the TV Gods have some decisions to make. Sky could now drop our game at Spurs, BT could potentially pick it up. So although we know it'll be 23rd or 24th April I guess the club will want that confirmed before putting the tickets on sale. Personally I'd have thought the 23rd is more logical (as Man U vs Man City is on TV on the 24th) if its on TV.

 

[studio150]

I guess being able to purchase a ticket before the fixture has been announced is a bit of a giveaway.
They refunded the Chelsea tickets and had to re-purchase when they went on sale.

But they shouldn't have refunded, as everyone knew that the game was likely to be moved, and they still have yet to be put up for re-purchasing

 

[Horton's halftime iceberg]

I guess being able to purchase a ticket before the fixture has been announced is a bit of a giveaway.
They refunded the Chelsea tickets and had to re-purchase when they went on sale.

But the point still stands, I have waited in the Q the system, it has let me pick my seats, it has let me assign friends and family it has taken my money. I am not going to stop that and say to myself its an error, I was more phew I have my tickets. The clubs info also gave the date and was up after I got back from the Millwall game.

 

[Kuipers Supporters Club]

Club made a mistake - offering tickets for a game not yet confirmed.

No one will miss out, they will refund the tickets and start again, like Chelsea.

Don't worry!

 

[maglers]

But the point still stands, I have waited in the Q the system, it has let me pick my seats, it has let me assign friends and family it has taken my money. I am not going to stop that and say to myself its an error, I was more phew I have my tickets. The clubs info also gave the date and was up after I got back from the Millwall game.

As long as they all have enough points, then you should all be fine.

 

[drew]

I contacted supporter services and they replied and, with their agreement, below is the text of their response. This should clarify the situation. Mistakes happen, and, generally, don't think anyone can really complain about the service from the ticket team.

Good morning Drew,

An error was made this morning and an on sale for Tottenham did show for a brief time. However this shouldn’t have shown as no official communication has gone out from the club.

Due to our progression in the FA Cup there are multiple dates still in the offering of when this game could be played. Therefore you will receive a refund today and further information with regards to the correct date and time for on sale will be communicated in due course.

Please accept my apologies for any inconvenience caused.


Just to clarify, I didn't actually buy a ticket so won't be getting a refund!