As someone who has listened to the phone-in from time to time this describes what I have heard every time and is why I listen to 5 live instead. A few years ago you could listen to local radio on the way back from the game and get some inmformed comment from players or manager. Now all you seem to get is a bunch of idiots phoning in to a show where the agenda is always the same - negative. It was time to change the record years ago.
If you want to hear positivity and praise go and talk to Liz Costa and Co, if you want negativity listen to the phone-in. Complaining that football phone-ins are negative is a bit like moaning that dogs have 4 legs and bark.