The power of NSC never ceases to amaze me TBF. For all the binfests it appears to be a counselling service, the Yellow Pages, a ticket agency and a software consultancy all in one.
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Online ticket buying confusion
- Thread starter Hornblower
- Start date
The power of NSC never ceases to amaze me TBF. For all the binfests it appears to be a counselling service, the Yellow Pages, a ticket agency and a software consultancy all in one.
jasetheace
New member
- Apr 13, 2011
- 712
club now tweeted to confirm Tuesday 9.00
Tom Hark Preston Park
Will Post For Cash
- Jul 6, 2003
- 72,321
Further proof, should any be needed, that NSC can be a force for good as well as evil.
Thunder Bolt
Silly old bat
I've waited two hours and 50 minutes for my email so far.
Tom Hark Preston Park
Will Post For Cash
- Jul 6, 2003
- 72,321
Three and a half hours here. Maybe they do an overnight batch run for email generation, he says hopefully. Or more likely its just crapped out.
Jeez - that's what in the IT world they call a "show-stopper".
martyn20
Unwell but still smiling
Does anyone know the hours the phone line for tickets is open this weekend. I cannot buy online.
Captain Sensible
Well-known member
Sorry if this is a daft question, but why do we need to print at home or get the ticket in the post? Doesn't the match just get loaded onto your smart card?
spanish flair
Well-known member
Does anyone know much they pay the organiser to arrange piss up's in this brewery?
Papa Lazarou
Living in a De Zerbi wonderland
Fools and charlatans.
A positive note. Went on site. Queued for 1 minute. ticket purchased in 2 minutes, confirmation email received in 1 minute. Must be my lucky day.
Tom Hark Preston Park
Will Post For Cash
- Jul 6, 2003
- 72,321
Email with print at home PDF just came through after about 3 hours 45 minutes after completing the booking. Hoorah!
That's pretty unfair. The 'Queue-It' system (which is a separate thing to the actual ticket site) actually worked really well.
You try to get on, get given a virtual place in the queue, enter your e-mail address, then close the window and get on with your day. then when its your turn, they e-mail you a link, that you click to go straight in at the front. That all worked seamlessly as far as I saw. Its just that once you got to the ticket site there were issues...
Thunder Bolt
Silly old bat
[tweet]553579611565871105[/tweet]
ROSM
Well-known member
I think they tried to get me to hire them once
Seriously though, I finally after 8 attempts managed to purchase tickets. The trail of pain was
1) the queue message system not working
2) getting in but with the wrong type of browser, my fault for using the uncommon Internet Explorer type
3) getting in but not seeing my tickets
4) reading the ctrl f5 thing and finally getting them
5) the system not recognising my daughter despite her being a season ticket holder
6) assigning random personal details to my profile that I couldn't change
7) finding I could add her only when going to checkout but then payment authorisation rejected despite funds being available
8) purchase completed with same card previously rejected
I would say that apart from the payment one which is more likely the bank issue, all the others are poor usability and technical design
Luckily we are piloting it on a small game eh?
Captain Sensible
Well-known member
Guys, Sorry but I've read the whole thread and unless I missed something, why aren't these tickets being loaded onto your season ticket, considering only season ticket holders can buy at the moment.
SurreySeagulls
Well-known member
My guess is this new ticketing system is yet to "tested" (Hee hee) with the Season Ticket Software hence purchases will not be loaded on to the card. Should be fun come season ticket renewal time
In and out in five mins now just waiting for tickets to be emailed. No hassle at all.