We are trying to be Covid secure in our business. We have gone full on face masks for anyone not seated at a table, we’ve already had 2 customers that have said they are exempt from wearing masks, youngsters not the usual complainers, but, they had left their exemption credentials at home, ( honest)
I turned them both away , they weren’t happy, but, what am I meant to do?
Excellent move.
I have never held with this exemption idea anyway. Even if wearing a mask causes "anxiety" tough shit. Wear a mask or stay at home. If a mask or similar doesn't suit then wear a plastic face shield. It only takes one of these people claiming exemption (whether they are really exempt or not) to have the virus and dozens of people are put at risk.
If HMG has evidence that wearing a face covering reduces transmission risk EVERYBODY wears them when and where required. End of.