[Albion] MyAlbion Digital - got to create new account for ticketing site

[Timbo]

Filled it all in last night but still haven’t had a confirmation email. I can still log on to the ticketing website as normal though.

 

[Medwayseagull]

Got through to what I hoped would be final step (click on link of confirmation e-mail) to get

Your email has not been confirmed. Please try again shortly and contact support if the issue persists.

I got the same this morning. Have you resolved yours ?

 

[HalfaSeatOn]

Same here, confirmatory email hasn’t come through yet.

 

[Billy Seagull]

Filled it all in last night but still haven’t had a confirmation email. I can still log on to the ticketing website as normal though.

My confirmation email took about 12 hours.

 

[doogie004]

Email came through but won’t let me link it tried a few times


Sent from my iPhone using Tapatalk

 

[Timbo]

My confirmation email took about 12 hours.

That’s ridiculous! Hopefully I’ll get mine in the next hour or so then.

 

[The Oldman]

Still no activation email - created account @ 3.30pm yesterday.

 

[ManOfSussex]

Received the activation email at 0630 this morning, 13 hours after registering and the link doesn't work either.

 

[NeilS]

Mine didn't work either so requested email resend and got email immediately which then worked.

 

[Hotchilidog]

Waiting for the confirmation email

 

[Tim Over Whelmed]

If I'm understanding you correctly, I'm pretty sure the club asked people several times to ensure that each ticketing account was updated to have a unique email address for this very reason.

You're correct and I sent two e-mails asking them to allow the given e-mails as I couldn't see anywhere they'd been previously used, I didn't get a response.

 

[Gazwag]

Those waiting for the email - have you checked your spam folder

 

[BNthree]

I notice they've done the donkey work for 1901. For less than a week's wages for an average squad player they could have got some temps in to do everyones.

About a days wage for a squad player would have covered it all easily!

 

[The Oldman]

Those waiting for the email - have you checked your spam folder

Yes. Still waiting.

 

[Luke93]

Same issue here. Confirmation email was sent 12 hours later. Can’t confirm with the link it sent.

 

[Jam The Man]

Sorted 6 family accounts yesterday easily - apart from Mrs JTM, whose eMail still hasn't arrived.

 

[Bwian]

Those waiting for the email - have you checked your spam folder

Do you work for the club? That is exactly the response I got from them.

I am still waiting for a confirmation email that contains links that work.

Sent from my LYA-L09 using Tapatalk

 

[Gazwag]

Do you work for the club? That is exactly the response I got from them.

I am still waiting for a confirmation email that contains links that work.

Sent from my LYA-L09 using Tapatalk

I suppose its the new "have you turned if off and on again"

I did our three yesterday and the emails were instant

 

[Albion Robster]

Email came through but won’t let me link it tried a few times


Sent from my iPhone using Tapatalk

Me too! Tried numerous times this morning on my Fan Number on my season ticket card.
Good to see this system has been well thought out and thoroughly tested...!!!

 

[Sorrel]

Whose idea was it to have a crap 16 character limit for the password and to stop people pasting it in? Those are two signs of a not very thought out security policy...

If you do want to paste passwords in when the website stops you I would recommend following something like this page suggests: https://www.prioritized.net/blog/re-enabling-password-pasting-on-annoying-web-forms