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Has anyone loaded funds onto their Smartcard yet?



twowheelsbest

Well-known member
Nov 1, 2009
489
Brighton
I tried - following the instructions that came with it. It tells you to click on the Smartcard image on the online ticketing page - Buggered if I can see it though!
 






Timbo

Well-known member
Jul 5, 2003
4,322
Hassocks
I've never registered on line so I've never had a password. I can't register on line as I have a fan number/season ticket. When I click forgotton password it just takes me round in circles. Using the website is like banging your head against a brick wall sometimes.
 


twowheelsbest

Well-known member
Nov 1, 2009
489
Brighton
You won't be able to do it for two weeks.

Thanks for that - I shall have to use proper money to buy my first Amex pie today then!
 


Beach Hut

Brighton Bhuna Boy
Jul 5, 2003
72,316
Living In a Box
Yes I tried and it all starts for the Spuds game
 




Bob!

Coffee Buyer
Jul 5, 2003
11,631
I've never registered on line so I've never had a password. I can't register on line as I have a fan number/season ticket. When I click forgotton password it just takes me round in circles. Using the website is like banging your head against a brick wall sometimes.

try using your postcode (with no gaps) in lower case as your password
 


Diego Napier

Well-known member
Mar 27, 2010
4,416
I've never registered on line so I've never had a password. I can't register on line as I have a fan number/season ticket. When I click forgotton password it just takes me round in circles. Using the website is like banging your head against a brick wall sometimes.

You can register online if you use your postcode without a space as the password - well at least that's what I did for myself and 3 friends to set up the friends & family links.

I think the club has set up everyone with a default password of their postcode if they haven't previously registered.

Oops, beaten to it by Bob!
 


Timbo

Well-known member
Jul 5, 2003
4,322
Hassocks
try using your postcode (with no gaps) in lower case as your password

You can register online if you use your postcode without a space as the password - well at least that's what I did for myself and 3 friends to set up the friends & family links.

I think the club has set up everyone with a default password of their postcode if they haven't previously registered.

Oops, beaten to it by Bob!

Thanks, tried that and got this message: Your customer profile cannot use the web. Please contact the club

God only knows what that means! Emailed them anyway. Thanks again.
 


BHAJ

Member
Jun 17, 2011
62
Southwick
I had exactly the same issue, emailed the club, still didn't work the first couple of times how ever I entered the postcode, so reset the password again using "forgotten password" and copied and pasted it in from the email password notification and success.
 


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