[Albion] EFL / Carabao Cup Fourth Round draw [Liverpool at home]

[Silver f Chariot]

Makes perfect sense that a family of four, say, with one of the parents in charge of ticket purchase has to buy each one individually.

Genius.

agreed. Not sure why it couldn't be done same as previous rounds or away games where I can buy the ticket and allocate it to the relevant person.. (providing they have enough points) maybe its because of the opposition and club worrying about away fans in home areas? Not sure...

 

[Insel affe]

I guess as a season ticket holder and my daughter is just a member I can only get mine and hers together on Monday at 2pm
correct ?

 

[Wilka]

Just bought mine - but issues when trying to save ticket to Apple wallet. It’s same iPhone I use for my ST and anway e-tickets … so it’s a but odd. Anyone else getting this?

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Getting this as well. Presume it will work in a while as they obviously haven't set it up properly

 

[Conkers]

Can’t even buy mine. Add it to the basket then the club site just errors and I can’t get any further. Will try again later!

 

[Milano]

Makes perfect sense that a family of four, say, with one of the parents in charge of ticket purchase has to buy each one individually.

Genius.

Agreed it's crap but it's been like that since they went to all digital. The club use the same ticketing engine as most other clubs so I'd imagine it's a limitation in the software. Strange you can buy for F&F in one transaction for aways though but not home cup games.

I have my kids login/password saved in Chrome on my laptop.

 

[Milano]

I view this a bit like boarding a plane when you have an allocated seat, why the rush? I'll try to buy this evening, it makes no difference.

 

[jrbha]

Just bought mine - but issues when trying to save ticket to Apple wallet. It’s same iPhone I use for my ST and anway e-tickets … so it’s a but odd. Anyone else getting this?

View attachment 189765

Same for me

 

[PascalGroß Tips]

Can’t even buy mine. Add it to the basket then the club site just errors and I can’t get any further. Will try again later!

Happened to me first time then realised there was a tiny little box next to my seat details that you need to tick first.

 

[Is it PotG?]

Strange you can buy for F&F in one transaction for aways though but not home cup games.

I think that's the main point here.

 

[Joey Jo Jo Jr. Shabadoo]

agreed. Not sure why it couldn't be done same as previous rounds or away games where I can buy the ticket and allocate it to the relevant person.. (providing they have enough points) maybe its because of the opposition and club worrying about away fans in home areas? Not sure...

Looks like a possible limitation of the ticketing software. As the seats currently being purchased are reserved for the season ticket holder only then it’s not possible to assign them as you would do when buying tickets that are on a more general sale. (Although I do have a dim memory of season tickets being reserved for cup games like this before and being able to do a group purchase, but maybe that’s before the ticketing software was “upgraded”).

Pain in the backside for me as well as I’ll have to log in to both the boys accounts to purchase their tickets.

 

[HangletonGull]

Can’t download ticket either on apple

 

[Washie]

Working fine for me on google pay. Might be an issue with Apple?

 

[Jim in the West]

Obviously a general (iPhone related) prob - can't download my match ticket or car parking. Presumably someone will sort it soon

 

[Daddies_Sauce]

When I attempt to purchase my seat, it does not provide me with the ability to change the pricing as I'm over 65. I know our area does not get normal concessions but there is no mention of concessions being limited by areas on the website. Has anybody else found this?

 

[Guinness Boy]

On sale from tomorrow and you get to have your ST seat, £25 and 5 points

This completely sucks. I can buy my seat but not my son's and assign it to him even though I pay for his. He's 17 so we can get the app and login from his phone later I suppose but what about parents with younger kids who don't have a phone or laptop or perhaps don't live with the accompanying parent full time?

 

[Guinness Boy]

What an absolute clusterfuck.

 

[Nitram]

Just bought mine - but issues when trying to save ticket to Apple wallet. It’s same iPhone I use for my ST and anway e-tickets … so it’s a but odd. Anyone else getting this?

View attachment 189765

Same problem but looks like they have fixed it now, I’ve just downloaded my ticket.

 

[A mex eyecan]

Same problem but looks like they have fixed it now, I’ve just downloaded my ticket.

When I attempt to purchase my seat, it does not provide me with the ability to change the pricing as I'm over 65. I know our area does not get normal concessions but there is no mention of concessions being limited by areas on the website. Has anybody else found this?

yes same bloody issue. Even when the rectified the option to proceed with the purchase though I still had to pay the full £25. Boils my piss that the guy who has the seat at the side of me gets an 65+ reduction but I don’t for my season ticket as well as cup games.

Then when i eventually get my ticket can’t download it.

Oh for the days of king paper tickets.

I’m starting to get to the stage where the aggravation is greater than the pleasure, hope it doesn’t get to the point where I just jack it in, save myself a grand plus a year, but I feel it looming

 

[PascalGroß Tips]

Same problem but looks like they have fixed it now, I’ve just downloaded my ticket.

Yep … thanks

 

[Giraffe]

Downloaded fine for me, but only just purchased ticket.