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"Do you need any help with your packing?"







pasty

A different kind of pasty
Jul 5, 2003
31,013
West, West, West Sussex
i always find if you unload all your fruit and veg first as this takes longest to put through the till, by which time you can have at least 10 empty bags ready for the rest. 9 times out of 10 they are really slow anyway

But then it all ends up at the bottom of the trolley to wheel it out to the car and gets squashed.
 


seagullsovergrimsby

#cpfctinpotclub
Aug 21, 2005
43,940
Crap Town
What's important though is to try to remember not to take your annoyance at this out on the member of Staff doing the asking, they are only doing what they've been told to do by their managers.
Exactly
 


Clothes Peg

New member
Mar 3, 2007
2,305
It's compulsory for every Tesco checkout worker to offer packing help. If you don't, you get told off by the line manager.

I don't find packing easy, so it used to really annoy when perfectly able, lazy people used to watch me struggle putting their stuff through the till and pack it for them. Some even had the cheek to criticise my technique.
 


seagullsovergrimsby

#cpfctinpotclub
Aug 21, 2005
43,940
Crap Town
I got told off last week for using the self scan machine when I have more than ten items in my basket
Self scan checkouts are meant for a small number of items as the more you have the more likely something will go wrong and poor sods like me have to come over and rectify it.
 




TWOCHOICEStom

Well-known member
Sep 22, 2007
10,908
Brighton
Ok I worked at Sainsbury's when I was 16-18. The problem was, the managers told us we HAD to ask EVERYONE. I said it was stupid and got caught out not asking and was DISCIPLINED (not with a stick or anything)

It's the most stupid, patronising thing in the world. Sure help a Mum with 27 kids, but a 22 year old with a pack of condoms and a pizza?? is it really necessary??

It's all a lot of bollocks, it doesn't make the checkout staff seem nicer, it makes them look more like bloody robots...

aah, thats better
 


seagullsovergrimsby

#cpfctinpotclub
Aug 21, 2005
43,940
Crap Town
My 9 year-old and his class went up to Asda last week, to 'help' people with their packing. They raised £400 for a local kids' hospice in an hour, so fair play to them, but the punters would have been better advised to pay them NOT to help!

God knows how many people got home with broken eggs, squashed cakes, etc. :thumbsup:
Normally quite a few customers come back in to complain at the customer service desk about squashed bread.
 


seagullsovergrimsby

#cpfctinpotclub
Aug 21, 2005
43,940
Crap Town
Working on checkouts is being on the frontline as we are normally the last contact point of the shopping process. Asking each customer whether they would like help with their packing is only being courteous but it sounds sarcastic if they are youngsters and only have 6 items. It is alright packing for the oldies and you can normally have a chat with them if its not busy ( we were told that sometimes you might be the only person they speak to that day ). What pisses me off is the mum with 2 teenagers who says she wants help with her packing and then stands there and lets me pack it all into bags whilst a queue is building up as it takes twice as long to pack and scan. You have to be polite all the time as you never know if you are serving a mystery shopper - so if you dont greet them , smile , offer to help with packing , say thank you and goodbye you will be marked down as being unhelpful.
 




Working in Woolies myself, I entirely agree about how much of a pain in the arse all that crap is, both for us to have to ask and for customers to have to be asked. I tend to "forget" half the time.

What's important though is to try to remember not to take your annoyance at this out on the member of Staff doing the asking, they are only doing what they've been told to do by their managers.

If you don't like doing it, get a job somewhere else; if you do choose to do it, don't moan when rightly-annoyed customers get, erm, annoyed.
 


Frutos

.
Helpful Moderator
NSC Patron
May 3, 2006
36,293
Northumberland
if you do choose to do it, don't moan when rightly-annoyed customers get, erm, annoyed.

Even though the customers in question would be getting annoyed at someone for simply doing what they've been told?

I understand completely people getting annoyed about it, but they tend to have a habit of getting annoyed at entirely the wrong person.
 


Kenhead

New member
Oct 1, 2003
7,054
Brighton
Apparently ASDA don’t let you have any carrier bags anymore, some of my work colleges go over there on our lunch break and the grumbled about it the Monday afternoon it was first introduced.

I try to avoid going over there as will end up spending money on snacks that i really don't need so don't know how true this is.
 




Gazwag

5 millionth post poster
Mar 4, 2004
30,722
Bexhill-on-Sea
Self scan checkouts are meant for a small number of items as the more you have the more likely something will go wrong and poor sods like me have to come over and rectify it.

Its about time they were calibrated to accept the blue bags as well, yes you can pit in how many bags you have, but it all goes wrong when you try and fill one
 




Good things about living in Australia # 23

The supermarket check out chicks (and they are always chicks) pack your bags for you EVERY time.

Although you do tend to get scowled at if you are not using those green reusable shopping bags...

On my recent visit back home i stood at the till for a good couple of minutes at Waitrose, Western Road waiting for it to happen. Nah ah...
 




Virgo's Haircut

Resident Train Guru
Jul 5, 2003
4,490
On a train...
I was buying some alcohol in Sainsburys once, and as the girl was under 18 she had to get her boss to ok it. Whilst waiting we chatted about it, and she also said you need to be 18 to buy and sell teaspoons (and all other cutlery).
 


Seagullible

Super Keeper
Jul 7, 2003
5,749
Tea room, The Office, Slough
I was buying some alcohol in Sainsburys once, and as the girl was under 18 she had to get her boss to ok it. Whilst waiting we chatted about it, and she also said you need to be 18 to buy and sell teaspoons (and all other cutlery).

not sure if it's just around Halloween but stores in Slough wouldn't sell eggs to under 18's and also advised plastic forks/knives etc are also for the over 18 only - what a sad world we live in
 




Fred Oliver - Legend

Well-known member
Jul 20, 2005
3,768
Valley Park
I purchased some cheap £9.99 xmas lights at Homebase at the weekend and the assistant asked me at the till if I would like to take out a 3-year insurance policy for them!

needless to say I signed myself up:dunce:

we did that last year, and out came the lights at the weekend and youv guessed it, they didnt work, so just took them down and exchanged them! god my misses is on the ball some times!
 




desprateseagull

New member
Jul 20, 2003
10,171
brighton, actually
7dials postoffice are getting desprate for income- even when just buying a few stamps they are on about their wonderful(?) vroadband, or mobile topups etc..

geez, give it a break!

and tesco's seem to be on a mission, too- stopping off for some munchies after the pub, late on a saurday night; i am struglging to stay upright, (and spell, it seems...lol), and keep the kebab down.. 'any petrol sir...?
- like i am in a fit state to walk, let alone drive!
 




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