DarrenFreemansPerm
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Seriously, don't even consider using Impulse Leisure. I used to use them and the customer service was less than poor then. Since then my girlfriend has used them and they've actually got worse !!!! The Duty Managers, in particular Aaron and Amber, couldn't give a flying f*** about running the centre for the CUSTOMERS.
The staff are more interested in getting home or playing basketball instead of looking after customers ( they actually left a 12 year old unsupervised in the gym the other week so they could play basketball in the main hall ). The health and hygiene is awful - no soap of hand gel throughout the building for a week. You have to ask to have the steamroom and sauna switched on at least an hour before you want it and they jet spray the changing rooms while peoples clothes are hanging up. This is just the tip of the iceberg.
The CEO really couldn't give a toss - his response to numerous complaints was effectively like it or lump it.
Most the staff are moronic idiots who care more about reading their mobile phones than the customer.
My girlfriend paid an all inclusive price of £50 per month but has now joined Freedom Leisure with the same package for £39.
AVOID SOUTHWICK AND LANCING GYMS LIKE THE PLAGUE !!!!!!!!!!!
Oh. Cheers for heads up