[Albion] Demand for away tickets

[SkirlieWirlie]

I'd like to go to London away games, but it doesn't look likely this season. Instead we're going to do Villa away. Maybe this will be the year we'll win there!

That last thought has just given me a horrific flashback

 

[jackalbion]

Surely encouraging people to go away and support the team is a good thing ?

To answer the first one, no. And the second one yes, but not if the support is very passive. Just think last year for some people the motivation was more about the points than actually cheering on the team, with people do u turns at the turnstile.

 

[jackalbion]

The thing is, it's not like people going to a game they might otherwise miss, are not supporting the team.

They're just, errrr, supporting them a bit more than usual in the hope of being able to support them again in the future.

You hoity toitys atop the loyalty point pyramid need to remember where you came from - the murky world of the Tier 2 ticket scramlble.

To be fair since the introduction of loyalty points in 2011, I think I’ve never left Tier 1. From memory I think I was even in the top group for Maidstone away in Pre Season that for some bizarre reason went to loyalty points (I didn’t go).

 

[Iggle Piggle]

To answer the first one, no. And the second one yes, but not if the support is very passive. Just think last year for some people the motivation was more about the points than actually cheering on the team, with people do u turns at the turnstile.

It doesn't help we can't pass tickets on. Equally, I get why the club did it. I don't know what the answer is.

We've got a spare for Leicester due to a rearranged football game. My eldest went to the Liverpool home game (previously hated it), has expressed an interest and I can't give it to him just in case. It's rubbish the seat will be empty.

 

[jackalbion]

It doesn't help we can't pass tickets on. Equally, I get why the club did it. I don't know what the answer is.

We've got a spare for Leicester due to a rearranged football game. My eldest went to the Liverpool home game (previously hated it), has expressed an interest and I can't give it to him just in case. It's rubbish the seat will be empty.

I agree completely on the last point, but nobody at the club seems that bothered about possibly find a solution.

 

[Peacehaven Wild Kids]

From memory I think I was even in the top group for Maidstone away in Pre Season that for some bizarre reason went to loyalty points

I’m assuming you do recall it was their first ever match there?

 

[jackalbion]

I’m assuming you do recall it was their first ever match there?

Ah yes that was it

 

[empire]

I'm in the top tier comfortable, but miss the occasional game,but know people buy tiks and don't go but still apparently get points without tiks scanned,this is the clubs issue, and they should be accountable

 

[Peacehaven Wild Kids]

I'm in the top tier comfortable, but miss the occasional game,but know people buy tiks and don't go but still apparently get points without tiks scanned,this is the clubs issue, and they should be accountable

That’s …erm… well I can’t find words, disgraceful? bizarre? puzzling? I don’t know what to say.
Personally If I knew this for a fact I’d have kept it to myself, it could only encourage them.

 

[Birdie Boy]

Due to waking up at 6am on the Wednesday and working until 4pm and then getting 2 flights with the first at around 2am, then 3 hours time difference, I was up for;
Ajax, 46 hours
Athens 50 hours FBS gig
Rome 45 hours
I would do it all again next year if it were to happen but as I've only managed to do 1 away this season and dropped to tier 3 on PL allocation I think I will struggle but with 4 away games minimum, you never know...

 

[UnhingedSeagull94]

I'm in the top tier comfortable, but miss the occasional game,but know people buy tiks and don't go but still apparently get points without tiks scanned,this is the clubs issue, and they should be accountable

I thought you only got the points once youd scanned in? The club wait 7-10 days to allocate the points as they wait for gate info from the other club?

 

[Bob!]

I thought you only got the points once youd scanned in? The club wait 7-10 days to allocate the points as they wait for gate info from the other club?

Perhaps if the home club choose not to share that information, then every ticket holder gets points?

 

[dazzer6666]

I'm in the top tier comfortable, but miss the occasional game,but know people buy tiks and don't go but still apparently get points without tiks scanned,this is the clubs issue, and they should be accountable

I’ve missed two away games I had a ticket for, didn’t get the points for either. Probably depends on the away club’s data efficiency and accuracy (or willingness to provide it)

 

[empire]

I thought you only got the points once youd scanned in? The club wait 7-10 days to allocate the points as they wait for gate info from the other club?

That's how I understood it was meant to be

 

[PascalGroß Tips]

I’ve missed two away games I had a ticket for, didn’t get the points for either. Probably depends on the away club’s data efficiency and accuracy (or willingness to provide it)

Yep ... I went to 16/19 league games (away) last season. Also had ticket for Arsenal but had missed something in family calendar I couldn't get out of. Realised very quickly and tried to offer ticket back to the club (an e-ticket that hadn't been issued and I wasn't bothered about a refund - but club refused). I didn't get the points ... which is what I expected.

 

[jrbha]

Surely in the age of e/digital ticketing, clubs can void and resell a ticket, especially when a lot of booking links are often not sent out until a couple of days before the match.

Let’s say the cut off point is 72 hours before kick off for when you can return your ticket to the club. That gives clubs enough time to send out links and enough time for people to download them. It would make a big difference for a lot of people to have that flexibility. Of course, loyalty points wouldn’t be awarded to the original booker who has cancelled.

 

[Herr Tubthumper]

Surely in the age of e/digital ticketing, clubs can void and resell a ticket, especially when a lot of booking links are often not sent out until a couple of days before the match.

Let’s say the cut off point is 72 hours before kick off for when you can return your ticket to the club. That gives clubs enough time to send out links and enough time for people to download them. It would make a big difference for a lot of people to have that flexibility. Of course, loyalty points wouldn’t be awarded to the original booker who has cancelled.

The technology is available, as it used for gig tickets. Why clubs choose not to use it is the real question.

 

[LANGDON SEAGULL]

Yep ... I went to 16/19 league games (away) last season. Also had ticket for Arsenal but had missed something in family calendar I couldn't get out of. Realised very quickly and tried to offer ticket back to the club (an e-ticket that hadn't been issued and I wasn't bothered about a refund - but club refused). I didn't get the points ... which is what I expected.

I also missed the Arsenal game last season due to norovirus, and didn’t let the club know. I still got my points added

 

[PascalGroß Tips]

I also missed the Arsenal game last season due to norovirus, and didn’t let the club know. I still got my points added

That's very random then as my mate also was unable to go due to being unwell. He didn't let the club know and didn't get points added.

 

[PascalGroß Tips]

The technology is available, as it used for gig tickets. Why clubs choose not to use it is the real question.

Yes, very odd. I gave the club 12 days notice in my case.

And a couple of years ago I was unable to attend two matches I had paper tickets for. All very late notice as my son ended up in hospital. Phoned and spoke with the club who instructed me to send tickets back first class so they could actually re-issue them. And I got a refund.