The answer is because nobody (in the club) gives a f***k any more about us, the customers.
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Catering
- Thread starter crabface
- Start date
The answer is because nobody (in the club) gives a f***k any more about us, the customers.
Icy Gull
Back on the rollercoaster
- Jul 5, 2003
- 72,015
Clearly Thatcher's fault
Hampster Gull
Well-known member
- Dec 22, 2010
- 13,465
You clearly have not got your copy of 'UP the ANAL Highway' back yet
bobbysmith01
Well-known member
- Feb 6, 2015
- 806
Sodexo win awards you know !! Is what the club keeps responding to me when I complain, think them Southern Rail
Are up there as 2 of the worst companies I have come across, simply appalling service.
Sent from my iPhone using Tapatalk
Are up there as 2 of the worst companies I have come across, simply appalling service.
Sent from my iPhone using Tapatalk
BensGrandad
New member
The Elephant Man could win a beauty contest if a pig was the only other entrant.
That is my feeling. I can't believe out of everyone involved in the club, no one noticed the new signs don't tell you what queue is what. Surely there is proof of the designs, walk rounds before the season starts etc ?
Captain Sensible
Well-known member
Those card machines are everywhere, you hardly go anywhere where they don't accept card. The biggest thing I don't get is why if you have 1 or 2 card machines working in the ESU, then why not all of them? Unprofessional shit shower is the conclusion I've come to and sadly it does seem no one gives a crap because this has been going on for sometime. It's not even about the signs, it's more about completely inept organisation. The Albion have gone backwards since E-cash!
- Thread starter
- #128
This is very much nail on the head, inept staff brought in from agencies that are not given any training. Order a Guiness to be told that they dont do Guiness even though there is a pump behind with someone pulling from it. Staff wandering around at snails pace. Managers just standing about looking busy when they should be helping the staff. One person pre pouring pints and no signs relating to what you can pay with. The list could go on and one.
Someone at the club really needs to pull there finger out, hopefully we will see a change tonight but i very much doubt it.
Return of the Rev
Well-known member
Captain Sensible
Well-known member
I think 5 years ago we all had faith that over time the club would get it right, but they haven't, Sodexo haven't and it's just gone backwards.Did mention the short comings 5 years ago and got shouted down
- Thread starter
- #131
Did mention the short comings 5 years ago and got shouted down
Friday in my opinion was the worst that i have ever seen.
BensGrandad
New member
The ironical thing is many said they expected a contractor for the first 5 years and then the club to learn and take over the catering in direct management. That now seems unlikely and a good source of income going begging.
Did they? I remember Paul Barber saying it was unlikely due to the massive overhead on the club to take it in-house.
BensGrandad
New member
Just to clarify many on here expected that to happen.
Expectations based on what?
BensGrandad
New member
The
The logical outcome to generate the revenue for us rather than Sodexo or any company who wouldnt do it if it wasnt financially beneficial to them.
The logical outcome to generate the revenue for us rather than Sodexo or any company who wouldnt do it if it wasnt financially beneficial to them.
Sheebo
Well-known member
- Jul 13, 2003
- 29,319
Bringing your own food and drink to the Amex!
I know there's a thread on this somewhere but can't find it anywhere. Are you allowed to do this in a bag? Was going to bring some treats / water in my bag for the kids tonight - never had to worry about it before so thanks in advance if anyone knows the answer...
I know there's a thread on this somewhere but can't find it anywhere. Are you allowed to do this in a bag? Was going to bring some treats / water in my bag for the kids tonight - never had to worry about it before so thanks in advance if anyone knows the answer...
clippedgull
Hotdogs, extra onions
If it was financially viable for the football club I'm sure Bloom/Barber would be on it like a shot. It obviously isn't that's why it is outsourced.
Found something! From 2013, but it seems that many do and imagine there'd have been a stink on here if it had changed.
Super Steve Earle
Well-known member
I've taken stuff in a light rucksack since the Amex opened. Plastic bottle drinks, flask, cups, sandwiches, sweets, although not usually at the same time!
However, no cans, aerosols, knives and forks or probably picnic hampers!