Statement on the club website
Had you requested a duplicate and registered beforehand?The whole thing was a complete shambles.
Joined the queue at 6:20. Got to the front at 8:00.
Ticket wasn’t printed so joined the next queue to get it printed.
Then told to go to another ticket office (different from the one on the email) to get a new ticket. 15 mins in that queue and finally got my hands on it.
Charlton saying it was Brighton’s fault, Brighton saying it was Charlton’s fault. I wonder if a higher up from either club can explain that s*** show?
Customers not fans.
Statement on the club website
5 of the 8 must have been on a break when I rolled upWe had done both this morning and they still didn’t have the two tickets ready and had to queue at last window with transaction number to get the tickets printed , absolute shambles , didn’t see Barber walking around or pending his services to the ticket staff who were getting right stick off certain people
The whole thing was a complete shambles.
Joined the queue at 6:20. Got to the front at 8:00.
Ticket wasn’t printed so joined the next queue to get it printed.
Then told to go to another ticket office (different from the one on the email) to get a new ticket. 15 mins in that queue and finally got my hands on it.
Charlton saying it was Brighton’s fault, Brighton saying it was Charlton’s fault. I wonder if a higher up from either club can explain that s*** show?
Customers not fans.
It’s just another kick in the Bollox for the real die hard fans of this club that fought so hard . Typical Barber bullshit happy to blame everyone bar himself or the club . Needs to tread carefully there will come a time when we are relegated playing Barnsley at home on a cold Tuesday night in Jan with them begging fans to turn up . Then the club will get a big wake up call on how they are treating us.That is a very clumsily-written statement. It doesn't read as though it was written by whoever normally puts this kind of thing together, nor does it seem to have been proof-read.
My other observation is that the word "sorry" is very obviously missing from that statement.
It's possible to use the word "sorry" without admitting any kind of blame, and it helps placate those who are upset by the events that led to the statement being published in the first place.
It's possible to express sorrow that a large number of supporters were inconvenienced tonight through no fault of their own. It's also possible to be sorry that some supporters missed the start of the game tonight. It's just a nice thing to say, isn't it?
It’s just another kick in the Bollox for the real die hard fans of this club that fought so hard . Typical Barber bullshit happy to blame everyone bar himself or the club . Needs to tread carefully there will come a time when we are relegated playing Barnsley at home on a cold Tuesday night in Jan with them be king fans to turn up . Then the club will get a big wake up call on how they are treating us.
More interested in building some bullshit tunnel vision and rip fans off for top dollar than look after fans . Would loved to of seen Barber out there tonight to see what a clusterfuck that was
And that will forever be Tony Bloom, Paul Barber and by association the Albion's biggest weaknessI know some don't believe it, but there are a lot of good people at the club who work hard to try and ensure things go well for Albion fans. I count Paul Barber amongst that number.
But, for the love of god, recognise that some people haven't had a great evening and empathise with that.
Whilst I don't doubt that is true, the clumsiness in the way innocuous rule breaking has been punished by a 10 game ban and now the minister of information for Iraq is pushing out those kind of statements, its easy to see why people frame the opinions they do. The club get so much right, but tonight they've got it badly wrong.I know some don't believe it, but there are a lot of good people at the club who work hard to try and ensure things go well for Albion fans. I count Paul Barber amongst that number.
But, for the love of god, recognise that some people haven't had a great evening and empathise with that.
Oh, I absolutely agree that the two cases of ban/point deductions that I'm aware of are wholly inappropriate to the point of being cruel.Whilst I don't doubt that is true, the clumsiness in the way innocuous rule breaking has been punished by a 10 game ban and now the minister of information for Iraq is pushing out those kind of statements, its easy to see why people frame the opinions they do. The club get so much right, but tonight they've got it badly wrong.
The best but about the queue was a Charlton steward coming to us at 7:44 and asking everyone in the queue if we had our tickets or not
The timing of her d enquiry was brilliant. Just after people were shouting and getting frustrated with a few thrown out by the policeThe best but about the queue was a Charlton steward coming to us at 7:44 and asking everyone in the queue if we had our tickets or not