I don't think anybody is criticizing. We're just saying that we could do better.
Out of interest, which of his qualities is 'brilliant'?
Work rate, positional sense, tracking his player effectively and the diligence with which he goes about his job. I would say he's brilliant at those things.
He does however still need work on his crossing, finishing and decision making but that applies to almost all of our players almost all of the time.