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Barber On The Warpath Over Train Disruption, Doesn't Pull Any Punches!



GT49er

Well-known member
NSC Patron
Feb 1, 2009
49,191
Gloucester
I'm not sure extra trains are in the contract the club has with Southern. I have nothing to back this up with though as I, like all of us, have no idea to who and how much goes to different providers.

I'm pretty sure no one involved in Lewes bonfire pays Southern for a service, but they put on extra trains regardless.

I thought all trains to Lewes were cancelled for bonfire night this year?
 










Carrot Cruncher

NHS Slave
Helpful Moderator
Jul 30, 2003
5,053
Southampton, United Kingdom
I believe that the practice of not providing a train service for concerts was agreed by the Travel Group. Don't ask me to justify that decision, though. Did it have anything to do with the concert promoter being unwilling to fund the extra trains?

As someone who is involved, or has been, in bonfire, do the societies pay for policing and extra trains?
 




Black Rod

Well-known member
Jan 19, 2013
982
The club need to put Southern on notice that any disruption to the service for the Leeds game will result in the cancellation of Southern's contract immediately.

Smart move this one, when as a result Southern close Falmer station on match days due to not being able to supply the demand for a service they are no longer contractually obliged to supply
 


Blue Valkyrie

Not seen such Bravery!
Sep 1, 2012
32,165
Valhalla
Smart move this one, when as a result Southern close Falmer station on match days due to not being able to supply the demand for a service they are no longer contractually obliged to supply
The service is not fit for purpose now.
No loss.

So the smart move is to save the money and spend it on either carefully considered can-do alternatives, or if none exist then to reduce ticket prices by the rail fraction of the transport levy so fans can spend the saving on alternatives or on petrol or parking costs.
 


GT49er

Well-known member
NSC Patron
Feb 1, 2009
49,191
Gloucester
There's always road closures for Lewes bonfire, the lack of trains was, as mentioned above, due to the strike. Ordinarily there'd be extra trains to/from Lewes.
Yes. it appears that industrial action prevented the usual provision of extra trains. Trains were running though, but were deliberately not stopping at Lewes to prevent people alighting.

http://www.lewes.gov.uk/news/25626.asp
 




SeeGoals

Bloom’n Marvellous
Jan 22, 2009
310
Horsham by the sea
As we all pay for rail tickets in the price of our season ticket can't all 22000 season ticket holders claim compensation off Southern

I agree, Mr Barber should send off a compensation claim for the estimated number of fans that do use the railway on their behalf (and that should be for every game that is affected) multiplied by the average cost (or the known cost according to what the club pay), the money received could then be put back into the AITC coffers to be used for good causes (or put towards an end of season party :wink:).
 


BNthree

Plastic JCL
Sep 14, 2016
11,459
WeHo
Anyone got any ideas for legal, non-violent things that one could do as an individual to inconvenience Southern, or any of their senior managers as individuals?

Well as a start every fan affected should request a delay repay to be compensated for the disruption. Whilst fans may not even be entitled to it having 20,000 extra claims to deal with every week will have some effect on the company.

https://delayrepay.southernrailway.com/

Also write to your MP and request they ask the rail minister and transport minister for explanations. The ministers are duty bound to reply to MPs so a spate of these should inconvenience them:

https://www.writetothem.com/ this website makes it easy to contact your MP.
 


Tom Hark Preston Park

Will Post For Cash
Jul 6, 2003
72,371
I agree, Mr Barber should send off a compensation claim for the estimated number of fans that do use the railway on their behalf (and that should be for every game that is affected) multiplied by the average cost (or the known cost according to what the club pay), the money received could then be put back into the AITC coffers to be used for good causes (or put towards an end of season party :wink:).

Hopefully the club will be doing just that. A very public, very humiliating direct financial hit on their bottom line by one of their major corporate customers might just force Southern to acknowledge that there are consequences to their actions/inactions.
 




clapham_gull

Legacy Fan
Aug 20, 2003
25,878
Hopefully the club will be doing just that. A very public, very humiliating direct financial hit on their bottom line by one of their major corporate customers might just force Southern to acknowledge that there are consequences to their actions/inactions.

But it won't be Southern actually paying the money will it ? It will be the Department of Transport.
 


Thunder Bolt

Silly old bat
Martin Perry is getting in on the act.

Albion's executive director has written a letter to Chris Grayling.


Alongside Paul Barber's letter to Southern Rail, published yesterday evening, Brighton & Hove Albion director Martin Perry has written to the Secretary of State for Transport, Chris Grayling MP. Below is a copy of the letter. The club has also invited the Secretary of State, Southern Rail and the RMT for talks at the stadium in a bid to help resolve the dispute, because we are determined and will not rest until the train service is restored to full operation and our supporters can rely on it to get them to and from the Amex.

Read more at http://www.seagulls.co.uk/news/arti...rry-southern-3433099.aspx#4F3TBOs2dlyg87Dj.99
 


Ernest

Stupid IDIOT
Nov 8, 2003
42,748
LOONEY BIN
Martin Perry is getting in on the act.

Albion's executive director has written a letter to Chris Grayling.


Alongside Paul Barber's letter to Southern Rail, published yesterday evening, Brighton & Hove Albion director Martin Perry has written to the Secretary of State for Transport, Chris Grayling MP. Below is a copy of the letter. The club has also invited the Secretary of State, Southern Rail and the RMT for talks at the stadium in a bid to help resolve the dispute, because we are determined and will not rest until the train service is restored to full operation and our supporters can rely on it to get them to and from the Amex.

Read more at http://www.seagulls.co.uk/news/arti...rry-southern-3433099.aspx#4F3TBOs2dlyg87Dj.99

I ALWAYS said Poodle Perry was a TOP fellow
 




Stat Brother

Well-known member
NSC Patron
Jul 11, 2003
73,888
West west west Sussex
Martin Perry is getting in on the act.

Albion's executive director has written a letter to Chris Grayling.


Alongside Paul Barber's letter to Southern Rail, published yesterday evening, Brighton & Hove Albion director Martin Perry has written to the Secretary of State for Transport, Chris Grayling MP. Below is a copy of the letter. The club has also invited the Secretary of State, Southern Rail and the RMT for talks at the stadium in a bid to help resolve the dispute, because we are determined and will not rest until the train service is restored to full operation and our supporters can rely on it to get them to and from the Amex.

Read more at http://www.seagulls.co.uk/news/arti...rry-southern-3433099.aspx#4F3TBOs2dlyg87Dj.99
But how will they get there?
 


Peter Grummit

Well-known member
Oct 13, 2004
6,772
Lewes
Quite remarkable letter from MP.

Good on him!

PG


23rd November 2016

The Rt Hon Chris Grayling
Secretary of State for Transport
Department of Transport
Great Minster House
33 Horseferry Road
London SW1P 4DR

Dear Secretary of State,

SOUTHERN TRAIN SERVICES – BRIGHTON & HOVE ALBION v ASTON VILLA – FRIDAY 18TH NOVEMBER 2016

Following the failure by your train operating company - Southern Trains - to provide adequate services for our match against Aston Villa last Friday 18th November, and the dangerous situation that occurred as a result, I feel compelled to write to you to seek your urgent intervention in the dispute between your train operating company and the RMT.

In short, when planning permission was granted for the American Express Community Stadium (The Amex) by the secretary of state for communities and local government in 2007, it was for two reasons – firstly, the social and economic benefits that the development would bring to the city of Brighton & Hove and the sub-region, but also because we were able to demonstrate to the satisfaction of the planning inspector that supporters attending matches and major events at the stadium would use sustainable modes of transport and substantially reduce reliance on the private car.

On the first of these targets, we continue to substantially exceed the original projections with the latest figures showing we contribute over £38 million gross value added (GVA) to the local economy and we have created in excess of 1,000 FTE jobs. Over 36,000 participants benefited last year from the programmes run by our charity Albion in the Community, targeted at beneficiaries who are disabled or come from disadvantaged backgrounds.

Similarly for the first five seasons since we opened the stadium in 2011, our transport strategy was very successful. Over 80% of supporters travelled to the stadium by sustainable means – using the train, bus, supporters’ coach, cycling or walking to matches or events at the stadium. This is the reverse of all other EFL clubs, where the average modes of transport total 20% by sustainable means and the remaining 80% get to their stadium using the private car.

This is by far the largest numbers using public transport travel by train. Last Friday, 10,431 people, which equates to 34.5% of the attendance at the match, attempted to travel to the stadium by train travelling from the north or west via Brighton, or from the east via Lewes.

Given the resounding success of the stadium and the transport strategy, this season, the ongoing problems with the supply of trains, which, from the numbers above are clearly critical to our transport strategy, is unforgivable.
Our supporters and those of visiting clubs have suffered for many months, culminating in Friday’s shocking events. Although until now we have not taken sides in the dispute by the RMT with Southern Trains or commented on the failure by your department to intervene in this dispute, we have stated publicly that the cost to us in additional costs and lost revenue runs to hundreds of thousands of pounds. And that is the effect on just one business in the area served by your train operator. The cumulative effect on businesses in the south caused by loss of business, the failure of staff to be able to get work and the damage to the local economy will be enormous.

But far worse, it has now got to a point where you are putting members of the public at risk of injury or even worse putting their lives at risk.

The events leading up to the chaos on Friday are as follows:

• On 3rd November Southern confirmed in writing they would be providing a full service for our match against Aston Villa on Friday 18th November kick-off 7.45 pm.

• We advised supporters and sold over 30,200 tickets including 3,200 to Aston Villa fans.

• During the morning of Friday we checked with Southern, who confirmed they would be providing a full matchday service.

• At 7.30pm, 15 minutes before kick-off, we were told that three services had been cancelled and there were still 800 supporters at Brighton Station. By using station managers as conductors, they managed to run one of these trains but the last supporters did not leave Brighton until 7.53pm arriving at the Amex at 8.05pm, 20 minutes after kick-off.

• During the match we enquired about services to get supporters home and at 8.47pm, we were told two of the services after the match were cancelled.

• At 9.32pm, five minutes before the end of the match, without any prior warning from Southern, the National Rail website showed that four of the services were cancelled.

• Some of our supporters had left before the end of the match knowing that the train services were chaotic, only to watch one of the services fail to stop at Falmer Station adjacent to the Amex, because it did not have a conductor.

• At 9.55pm, the station manager at Falmer advised us that the supporters travelling eastbound would have to wait an hour for the next train. By now there were long queues at the station waiting for trains.

• At 10.50pm, the National Rail website informed us that three further westbound trains were cancelled with long queues still at the station.

• It was not until 11.30pm, two hours after the match ended, that both east and westbound platforms were clear of supporters.

This catastrophic catalogue of failures caused great stress for many thousands of our fans and those of Aston Villa. More importantly, it endangered their safety many of whom attended the match with children, elderly or infirm relatives and friends. We have reports of supporters who were forced to walk home some of them walking along the A27, which is a main dual carriageway with no footpath. Some Aston Villa supporters who were very delayed in getting to Brighton missed their connections – some of which had been cancelled – slept rough in Brighton Station car park, and we have also had reports children crying with tiredness and cold. If it wasn’t for the swift action of our staff, the patient reaction of both Brighton and Aston Villa supporters, and the co-operation of the local bus company, the outcome could have been even worse.

Given these appalling events on Friday I and my board are astounded at the total lack of interest that you, your rail minister and your government are paying to this long running dispute.

We are aware that the form of contract you have entered into with Southern is a management contract. In effect you have employed a private subcontractor to run your trains for you. We have heard calls for the rail service to be re-nationalised but in this case it is being run by your government. You have not sold this train operating service to the private sector, you are simply employing a private company to operate it for you. You pay Southern a huge fee to run the service, they collect all of the revenue and pass it back to you. Southern have no ownership, they take no risk. If the service they provide is poor and customers resort to other modes of transport all that happens is the government or the tax payer loses revenue. Southern are not accountable – you are.

You cannot therefore abdicate your responsibility to ensure that your subcontractor provides a decent and professional service for your rail passengers. It is your responsibility as the client to ensure that your subcontractor is performing to the standards that are no doubt set out in the management contract. Even worse, if somebody is injured as a result of your failure to ensure that your subcontractor provides a proper service, you could be culpable.

And yet you appear to take no action or interest. You are prepared to let Southern and the RMT slug it out, in 1970s style industrial relations, allowing them to take all the blame when in practice it is you and your government who are accountable for the impact it has on rail passengers.

The tens of thousands of rail passengers and our supporters deserve answers to the following questions:

• Do you accept that under the management contract you are responsible for the performance of Southern?

• What action are you going to take to resolve this long-running dispute and end the suffering that has been caused to passengers and businesses all over the south east?

• What actions are you going to take to restore the confidence of your rail passengers who no longer trust this service and are now resorting to other means to get to work or their destinations?

• Do you accept that if you wish to encourage the travelling public to reduce their reliance on the private car you have to provide decent reliable public transport, otherwise these strategies will fail?

I regret having to write to you in these terms, but your rail passengers have suffered enough. They are at risk as a result of this dispute and your urgent intervention is required. We are writing to Southern and the RMT along with yourselves, and invite you all to a meeting which we will facilitate at the Amex, to see if we can help find ways in which you can move forward to end this dispute, end the suffering of rail passengers and stop the damage to the economy in the south.

If Southern and the RMT wish to take up our offer, we will be in touch with your office to arrange a date for the meeting.

This dispute has to be brought to an end. Rail passengers, including our supporters, have suffered enough and it is time to bring to a stop the huge costs and damage to the local economy that this dispute has caused. We need a service that we can trust.

In the meantime we await your response.

Martin Perry
Executive Director
Brighton & Hove Albion Football Club
 








Stat Brother

Well-known member
NSC Patron
Jul 11, 2003
73,888
West west west Sussex
Reading that letter, it seems as if the Albion are taking their role as champions of the community into new territory.

I'm very proud of Paul Barber, Martin Perry and our club.

Sadly though it's tough not to think the club hasn't this time bitten off more than they can chew.

On the one hand we're talking about a group of highly motivated, intelligent, people with an obvious sense of responsibility towards the people they feel they represent, all backed up on a solid foundation of integrity and fair play.
v
The Government.
 


As someone who is involved, or has been, in bonfire, do the societies pay for policing and extra trains?

No. The bonfire societies provide their own marshals to look after the crowds and, for years, they have been asking the train operators not to promote travel to Lewes on the Fifth.

It's not that long ago that I remember sharing a pint or two of Harvey's in a Lewes pub with an OFF-DUTY policeman on November the Fifth.
 


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