I've had a 20GB iPod for a year and a half, in fact this is my second one, cos the first one screwed up, luckily about 2 weeks before the end of my warranty! Now the new one was fine until I installed Apples most recent update for the iPod, which has in fact got so many bugs in it, it has messed up everybodies iPod who updated using this "official" updater, and then there's not a word from Apple as to what the feck is going on!!! Absolutely USELESS! I now consider myself "owned" by MYOB. Apple = useless dogturbs who offer NO support and wank products.