It won't be a valid test with only 47 people up there.
You'll have to back when there's a big crowd.
Amex Catering reached a shocking unacceptable low yesterday-Club please read
- Thread starter Uncle Spielberg
- Start date
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It won't be a valid test with only 47 people up there.
You'll have to back when there's a big crowd.
they've had half a season... no excuses. it can't be that hard to get right, surely. it seems to be getting worse not better. they make the same mistakes over and over.
on a similar theme... the train travel arrangements are now EXCELLENT in my view, they have really got this working well after a shaky start.
middletoenail
Well-known member
Surely Azure or the club have put numerous 'secret shoppers' out and there and deem things to be acceptable, or perhaps more likely accept it is a work in progress?
As they are bespoke boxes, could we not have a bit of colour coding for them, or even a tick box to be completed with a felt tip pen. Then we might know what we are getting and the staff might know what they are selling. Otherwise all the boxes look exactly the same to the staff and the customers. Hardly suprising than that some do not get the pie they asked for. Not that that's a huge problem as ALL the pies are SUPERB (and I have had a vegetarian one too)
As the box fetish lover, I thought you'd have noticed they already do! Burger / Chicken Pie / Beef Pie / Special I think
Lyndhurst 14
Well-known member
- Jan 16, 2008
- 5,242
It's a great stadium - definitely worth a visit. Tickets are about $25 and it's about 30 minutes from the World Trade Center site.
I have no idea. I'm not in the industry of selling thousands of pies to people. But, from my experience Azure/Eliot are listening and have been making improvements in some parts of the ground. I do not believe they will just stop at some arbitrary point and not eventually resolve all the stadium.
ROSM
Well-known member
Interesting that they started with the 1901 area first. I think the Liverpool game was the point at which the balance was tipped and the club hauled them in for a chewing.
I do not know if it was just the 1901 first. I have experience of this lounge but here they have made vast improvements.
Fef
Rock God.
- Feb 21, 2009
- 1,729
There are people who do this - they're called stewards !
As someone who spent a number of years working in catering I would suggest that is a very over simplistic statement. It CAN be hard to get right - even catering businesses that have been in place many years can struggle so a business that had no idea what was going to happen at a brand new stadium could be seen to have done a reasonable job in my eyes. That said there's clearly room for improvement.
Fef
Rock God.
- Feb 21, 2009
- 1,729
I'm afraid that it is a problem if you are vegetarian and have been given the wrong pie. The remaining pies might be superb, but they can't be eaten by veggies! Glad you enjoyed the veggie pie - they are good!
The Birdman
New member
We are sending secret diners into the east stand next week as they are trying a different view from the wsu, however they like there drinks and pies this will be a test of the east stand services. He looks like Harold Shipman thats a clue.
I think the answer to most of these issues is well trained staff working together as motivated teams with bonus paid for meeting targets.
We need to get this right as it will help to build this club for the future.
I think the answer to most of these issues is well trained staff working together as motivated teams with bonus paid for meeting targets.
We need to get this right as it will help to build this club for the future.
kevo
Well-known member
- Mar 8, 2008
- 9,801
Yes, I noticed this. Left after the final whistle yesterday, got straight on the first train to Lewes and back in London by 6.30 - which is better than it used to be getting back from Withdean.
The Large One
Who's Next?
Has Jeremy Clarkson just logged on?
seagullsovergrimsby
#cpfctinpotclub
All the major supermarkets are only offering part time hours to new recruits , mostly 8 , 10 or 12 contracted hours a week , additional hours are given as single rate overtime if there is any.
Ah, but these boxes are full, and therefore a re of little interest to me!
But I have noticed that they do have the categories on the box, but no indication in the little square of what is in the box. Jeez it would only take a marker pen. It's not Newtonian Physics you know!
Everytime, it's like Christmas day!. What has Santa brought me this year? I really have been a very good boy this year. I do hope it's steak pie..........................,
Ooooooooooooooooooooooooooooo the anticipation....................
seagullsovergrimsby
#cpfctinpotclub
Didn't Elliott say on the Albion Roar that Azure got rid of a large number of the original intake because they were incapable , inept , had an attitude problem , weren't customer focussed , etc etc ? I guess what they had left were mostly Uni students , having digs nearby would qualify them as living in BN and would tick the boxes to say the jobs are being taken by locals. Surely a business would know that most of them would go home at Xmas ? Although agency staff were drafted in I get the impression that corners were cut and to save on a couple of hours wages for each individual they were thrown in at the deep end.