I certainly think (from my brother's experience) that West Sussex Social Services is mainly about not paying for anything, and not helping much. Social Services (as well as GP and any hospital involved) should be involved in any (usually online) assessment for CHC (Continuing Healthcare, for care for people at home who cannot, for instance cook, or do anything else for themselves). They didn't bother to show, preferring instead to bill my brother for £13,000 for the time when his care costs weren't covered by CHC (because Social Services - as well as the GP - hadn't turned up for the assessment).Sorry to hear about your Mum, it’s a distressing situation to be in. I’ve been through it with my Dad.
It sounds like they have made some kind of assessment but has a social worker made that assessment?
When I was dealing with my Dad many years ago I had to fight to get an assessment which was first denied because he was a self funder. West Sussex had a completely different criteria to East Sussex before they would do an assessment. They were of the opinion if an Occupation Therapist was involved that’s all they needed to do.
When I was dealing with my Dad in hospital with dementia many years ago I had to fight to get a social worker’s assessment which was first denied because he was a self funder. West Sussex also had a completely different criteria to East Sussex before they would do an assessment. They were of the opinion if an Occupation Therapist was involved and Doctor’s had said they could be discharged that’s all they needed to do. They also expected the family to arrange all the care.
In Brighton it would be automatic that a social worker would be involved in a complex case such as your mother’s.
A social workers assessment helps to identify what the condition is on discharge and what needs to be in place to support. Most importantly it also should involve your input in the assessment, this gives you the chance to go into more detail about how your Mum was and how she has changed and is a written record.
This assessment also sets a benchmark to measure any future improvement or deterioration. Given the complexities of your Mum’s health and how they have changed so quickly I would recommend you push for a social worker to be involved it will also give you more proactive involvement in the process.