worthingseagull123
Well-known member
- May 5, 2012
- 2,688
OK fire away, name and shame
Daily commute to London. Train is at least 5 mins late per day. Rarely on time. When you complain about anything to staff they pass the buck, not their problem etc. no apologies when trains run late, a simple sorry is not hard to do.
Delay repay a shambles. Still waiting for refunds from June. Trains are not comfortable. Seats are worse than the slam doors. Air con is on despite it being a cold morning. They run 10 coach gatwick express trains with around 10% usages, yet only 8 car trains on other services that are terribly overcrowded.
Controllers that don't think. So many times a stopping FCC train is allowed to leave before an express which gets stuck behind it.
Southern have had a chance and are failing, check out train time reliability charts. Says it all. Time to get rid I say.