Who is that Scottish guy in the ticket office?

[Couldn't Be Hyypia]

Point is he seems to go the extra mile, and for that he should be applauded.

 

[Hunting 784561]

A thoroughly decent guy.

Makes spending £500 PA on a season ticket almost bearable.

 

[BRIGHT ON Q]

Havnt been in the shop for a while but the women in there always seemed bloody miserable.Glad to hear its changed.

 

[wag chaser]

Never realised he had such a big family!
All on here posting quotes

 

[essbee]

Top bloke - I always have a bit of banter about Celtic....and how is is an utter, utter disgrace that an non-Albion fan should be working in the Albion ticket office

 

[Titanic]

I can only echo the comments of many others.

I've heard rumours of a girlfriend who wants them to go back up north.

When does his contract run out? 'cos Mr Bloom should be getting his cheque book out and sorting it now before we lose him to a bigger club!

 

[The Oldman]

For those of us not in the inner circle he is the face and voice of Albion management. Top bloke.

 

[hans kraay fan club]

This thread is ridiculous.

I can't believe you GOONS are actually happy with the SHAMBLES that passes for the Albion ticket 'office'.

I phoned them once, and had to wait for literally MOMENTS before someone picked up the phone.

Pathetic.

etc.

 

[Spun Cuppa]

If he's that good, perhaps we could get him to broker a thaw between BL2009 and NMH, Henry Kissinger stylee?

 

[B.W.]

He is indeed a very helpful chap... great customer service... well done m8...

 

[dingobruce]

Greame Smith?

 

[Pantani]

Top bloke - I always have a bit of banter about Celtic....and how is is an utter, utter disgrace that an non-Albion fan should be working in the Albion ticket office

Supporting Celtic is nothing, there used to be a guy who worked there known as Palace Gary. Imagine wanting to work for the Albion when you support the scum!

Also to those saying it is the least he should do, we all know that people should be helpful, but to be so cheerful and friendly about it is beyond the call of duty.

 

[Dandyman]

A regular down the Celtic supporters club to boot

I thought he was a top bloke until you posted that !

 

[Mellotron]

I knew he was good before any of you even existed.

 

[Easy 10]

He is very good with his hands.

 

[Brighton Breezy]

I know his brother Kevin. Nice family and decent set of footballers to boot.

 

[Mellotron]

Point is he seems to go the extra mile, and for that he should be applauded.

Speaking of the chap, I just rang the ticket office to get a ticket for Friday's game, and sure enough I got through to the Scotsman.

I decided against mentioning this thread to him, however he did yet again show outstanding service to me in waiving the booking fee for my ticket simply because the order took about an extra 40 seconds to process.

Top, top man.

 

[Taybha]

waiving at brighton fans in any form should be mandatory

he does seem a nice bloke to deal with over the phone,as this thread suggests a little courtesy seems to be appreciated by all, even if he is a jock.

 

[Gritt23]

I had a problem a few weeks back when I was trying to buy tickets online, and he was excellent. I'd been faffing around on the Friday night, and when I couldn't get it all to work properly, I emailed the ticket office as it was about 10pm. I then phoned up about 9.05 on the Saturday morning, and I got about 10 words into my story and he correctly guessed it was me because he'd already seen my email and was about to respond. He had the solution for me immediately, and talked me through it.

I was VERY impressed.

 

[Eggman]

I love him.