"I sympathise completely with the supporters," Wilkins insisted.
Sympathy is a nice reactionary comment to appease the fans, but it's not leadership. Good leadership starts with empathy e.g. these are the resources and this is the way.
"We'll watch the match video and I hope it will embarrass the players when they see what they have done out there."
Great, and they look will at you Dean and say:
"Gaffer, that is embarassing, what will we do about it?"
and Dean, nice bloke though you are, I'm not convinced you know.
Sympathy is a nice reactionary comment to appease the fans, but it's not leadership. Good leadership starts with empathy e.g. these are the resources and this is the way.
"We'll watch the match video and I hope it will embarrass the players when they see what they have done out there."
Great, and they look will at you Dean and say:
"Gaffer, that is embarassing, what will we do about it?"
and Dean, nice bloke though you are, I'm not convinced you know.