We had a problem having lost 12 in a row, but at the end of the day that was only 12 games with an inexperienced manager. I don't think there was a deep, underlying problem with the squad - I mean we had only just won promotion from the second division! By "in a mess," I'm talking about long periods of underachievement and no prospect of things improving, which we had in 1999 and again now. There's no way you can say we had that in 2002 after a mere 12 games of a season following promotion.
I know I've said it before, but those 12 games were lost during an injury crisis - we had a decent team that season, and should have done a lot better.