yeah there is a lift.
I asked about the lift and was told to use the stairs at the other end because there aren't so many.
Which is bloody silly, because you just have to go up stairs outside instead.
Yes there are two, one at each end of the stand. No you cannot use them.
My father is in a similar situation and through polite enquiry to various stewards and directly to the club we have been given two different answers.
One steward on the gate at the Southern end asked if we had a lift pass and told us to apply to the club for one if not. My dad then contacted the club and was told that all season ticket holders were told that there would be no exceptions to this and that we should have considered this when purchasing tickets in the WU. They did offer to swap his ticket and one other from our group of 8 to WL but clearly this is not an ideal solution.
I know the club would be inundated with requests for lift passes but I do feel its a little short sighted to not consider cases in exceptional circumstances. Whilst I don't expect the club to foot the bill for escalators to the WU it would be nice to think that everyone, regardless of health or age is given the chance to sit exactly where they want.
If you were specifically told it was an area that was unsuitable for people who can't deal with stairs, why would you pick a seat there regardless? It's nearly as stupid as the lady with vertigo who was warned not to get a ticket for the very top of St James' Park, she ignored the clubs advice and once up there couldn't bring herself to come back down at the end of the game
I know the club would be inundated with requests for lift passes but I do feel its a little short sighted to not consider cases in exceptional circumstances. Whilst I don't expect the club to foot the bill for escalators to the WU it would be nice to think that everyone, regardless of health or age is given the chance to sit exactly where they want.
Yes there are two, one at each end of the stand. No you cannot use them.
My father is in a similar situation and through polite enquiry to various stewards and directly to the club we have been given two different answers.
One steward on the gate at the Southern end asked if we had a lift pass and told us to apply to the club for one if not. My dad then contacted the club and was told that all season ticket holders were told that there would be no exceptions to this and that we should have considered this when purchasing tickets in the WU. They did offer to swap his ticket and one other from our group of 8 to WL but clearly this is not an ideal solution.
I know the club would be inundated with requests for lift passes but I do feel its a little short sighted to not consider cases in exceptional circumstances. Whilst I don't expect the club to foot the bill for escalators to the WU it would be nice to think that everyone, regardless of health or age is given the chance to sit exactly where they want.
I know this has been done to death but I couldn't disagree more. It's up there with the concept of putting tarmac tracks up to the tops of mountains in wilderness areas of Scotland so that they are wheelchair accessible. There are lots of steps, deal with it.
Safety issue too. In the event of an evacuation, and/or the lifts failing, less able bodied must be able to make a quick exit too. Lower tier is ideal.
If you were specifically told it was an area that was unsuitable for people who can't deal with stairs, why would you pick a seat there regardless? It's nearly as stupid as the lady with vertigo who was warned not to get a ticket for the very top of St James' Park, she ignored the clubs advice and once up there couldn't bring herself to come back down at the end of the game