Dodgy phonecalls - please help

[Beach Hut]

As o2 are the service provider they have a duty to assist when a customer has an issue.

If they cannot be arsed to help go to the Telecom Regulator - they will soon take notice then.

o2 cannot just wash their hands of this issue - it is called basic customer service.

 

[Safeway]

Whoever it is, they're f***ing THICK by not hiding their number.

If the relevant authorities won't do anything there's nothing to stop a load of us bombarding him with abuse. Even if it's not possible to trace them at least we can make THEM change THEIR number.

 

[fatboy]

his phone has been off all day

 

[Yorkie]

his phone has been off all day

Which makes you wonder if it is someone who reads NSC?

 

[fatboy]

C'est possible.

It is more likely to be someone that doesn't know her at all, or some little boy from her college or something.

If it is actually someones phone they will have to turn it on sometime; if they turn it on to 3000 texts it could be quite amusing!!

 

[Razi]

O2 Policies - What should I do if I receive nuisance calls and text?

Nuisance calls or messages

We appreciate that receiving unwanted calls and messages on your mobile phone can be cause for concern. Before contacting us however please read through the following advice, which has been compiled, in association with O2's Nuisance Call Bureau, to help you deal with any unwanted contacts.

nswering your mobile phone
When you answer the phone, just say "Hello" rather than giving your name and number. Let callers identify themselves first if the number is not displayed on your handset. Never give out any information about yourself unless you are certain you know the caller. If you have voicemail active, most handsets will allow you to divert the call to your mailbox without answering. Be careful not to leave alternative contact details on your mailbox greeting. If you're female and concerned about leaving a message, try asking a male friend to record a greeting for you - many malicious or nuisance callers are put off by a male voice. Don't help malicious callers by giving away information about yourself - i.e.: your marital status - especially if you're female. If a caller asks you to confirm your number, ask them what number they want and simply tell them if they are right or wrong. Advise anyone else who may use or have access to your mobile phone, to follow the same procedures. Some malicious callers may want nothing more than to have a conversation. Remember malicious callers use the phone to hide behind because most would be too frightened to say the same things to your face.

Unwanted phone calls
Check to see if the caller's number is displayed before accepting the call and ask your friends not to withhold their number when calling your mobile number. Do not say anything when you answer the phone, a genuine caller will speak first. A malicious caller will probably hang up. Some malicious callers may want nothing more than to have a conversation. So calmly place the mobile down and ignore it for a few minutes before ending the call.

Unwanted Text Messages
Don't reply! Keep the message on the phone as evidence in case you need it. If your phone has an archive facility it would be best to save it there as the 'Inbox' only retains messages for a couple of weeks. Scroll to the bottom of the message and make a note of the sender's number or originating details. If you feel it is appropriate (i.e. persistent/unpleasant or threatening messages), take the information to the Police, who will contact the originating Mobile Network or contact the Nuisance Call Bureau for further advice.

Some common misconceptions
It is NOT possible to block an individual number from making calls to one phone. When a number making nuisance calls is identified, you will NOT be provided with that information. If after following the advice given the unwanted calls or messages do persist then 'Contact Us' below and fill out the form provided to email us. Our customer service team will then investigate the problem for you and contact you in regards to it.

end of.

 

[Beach Hut]

Which makes you wonder if it is someone who reads NSC?

It doesn't want to be otherwise we have people who use this board who are basically taking advantage of a situation

 

[ben andrews' girlfriend]

if it is someone thats on nsc theyre a f***ing wanker (they are anyway)

Thankyou everyone for everything, i havent had anything today, so it looks like its worked.

If anything else happens, ill tell you guys.

thanks again so much - todays been so much less stressful and ive been able to concentrate on my date tomorrow!

xxxxxx

 

[fatboy]

Phone still off