supaseagull
Well-known member
Can't help but share this with you...
Had a table for 10 booked at Digs on saturday - was really looking forward to it as I'd heard it was a good place for a meal.
We got there and ordered our meals - we didn't go for starters as we thought we'd be there too long! As it is, it took around 40 minutes for all but one of our main meals to arrive - One of our party had to wait for another 20 minutes...all for a vegetarian meal!!!
We then finished our meals and the plates were taken away and around 30 minutes later the waiter asked if we wanted any desserts. Me and two others ordered tequila's and everyone else ordered desserts. Anyway, an hour later, nothing had arrived. So we asked one of the waitresses if we could order some drinks and where the desserts were and she said she didn't do drinks and just walked off!!!
Then about 15 minutes later another waiter came and asked if we wanted to order anything!!!
In the meantime, there was a couple on a table near the window and the chap had got his food, but his partner hadn't - they'd been waiting 30 minutes since the man had received his main course and was waiting for her meal to arrive to start. Then another party behind us also said that they hadn't received a couple of main courses and then another girl from the upstairs came to complain that they hadn't been served.
We then asked for the bill. When it arrived they had the cheek to charge us for the desserts and tequila's that we had never received, they added on 12% service charge and didn't remove the £50 deposit!
Bearing in mind the bill was £186, when I said about the desserts, they re-calculated the bill and it came to £184!!!!
Luckily Mrs Supaseagull had a mini-statement confirming that they had taken the £50 deposit, but they were not going to take it off until I said to them either they take off the £50 or they don't get paid at all!
To top it off, they didn't even apologise or anything!!
Dig in the Ribs? more like Pain in the *rse!!! Avoid at all costs!
Had a table for 10 booked at Digs on saturday - was really looking forward to it as I'd heard it was a good place for a meal.
We got there and ordered our meals - we didn't go for starters as we thought we'd be there too long! As it is, it took around 40 minutes for all but one of our main meals to arrive - One of our party had to wait for another 20 minutes...all for a vegetarian meal!!!
We then finished our meals and the plates were taken away and around 30 minutes later the waiter asked if we wanted any desserts. Me and two others ordered tequila's and everyone else ordered desserts. Anyway, an hour later, nothing had arrived. So we asked one of the waitresses if we could order some drinks and where the desserts were and she said she didn't do drinks and just walked off!!!
Then about 15 minutes later another waiter came and asked if we wanted to order anything!!!
In the meantime, there was a couple on a table near the window and the chap had got his food, but his partner hadn't - they'd been waiting 30 minutes since the man had received his main course and was waiting for her meal to arrive to start. Then another party behind us also said that they hadn't received a couple of main courses and then another girl from the upstairs came to complain that they hadn't been served.
We then asked for the bill. When it arrived they had the cheek to charge us for the desserts and tequila's that we had never received, they added on 12% service charge and didn't remove the £50 deposit!
Bearing in mind the bill was £186, when I said about the desserts, they re-calculated the bill and it came to £184!!!!
Luckily Mrs Supaseagull had a mini-statement confirming that they had taken the £50 deposit, but they were not going to take it off until I said to them either they take off the £50 or they don't get paid at all!
To top it off, they didn't even apologise or anything!!
Dig in the Ribs? more like Pain in the *rse!!! Avoid at all costs!
