Sussex Nomad
Well-known member
I am trying to buy them and I click checkout and it just goes back to checkout. I am seriously losing patients with this online ticket sales. Anyone else having problems?
Not throwing toys out of pram mate... I am a web developer by trade and I really do see the faults with the back and front end of this site. There's been absolutely no thought gone into it. From numbers hitting the site, to easy and intuitive navigation. It looks to me like a web site put together by an amateur. And for every £52 they lose (as they have with me), then the worse off the club is. The big sites like Amazon, eBay, et al get it right, even the smaller websites with a shopping function tend to get it right. This is a third rate website that has had time to get it right. I just fear, amongst all my gripes about it, that it will be hacked and details passed on. It really does look possible when you consider the track record so far.
The club haven't lost out on £52 have they though?
Well yeah they have lost something, if not the whole £52, because I'm not going now.
So Bristol City have lost £52 then? The Albion aren't really affected by you not going. Instead of writing 8 posts on this same subject why didn't you invest a small part of that time contacting the club and getting this issue sorted?
Because I shouldn't have to? And it isn't just about away games, it's about home games too and the amount of people that come on here literally tearing their hair out because of the online ticketing situation. Why should I phone them and wait up to 45 minutes to get a reply when I am supposed to go through a simple online process and book my tickets? It's defeating the object is it not?
Well yeah they have lost something, if not the whole £52, because I'm not going now.
I get your point and understand the principled point you are making but with one phone call at least the problem will be sorted out for your account meaning it'll be easier for you in future?
They've lost the £2 booking fee less the cost to the website provider and whatever handling fee BCFC give for selling the tickets (5% at most, sometimes nothing). f*** me, we'll have to call in the administrator soon.
And it isn't just about away games, it's about home games too and the amount of people that come on here literally tearing their hair out because of the online ticketing situation.