Amex Catering reached a shocking unacceptable low yesterday-Club please read

[rool]

When i was my lads age we were getting run across the pitch by rovers a hour before kick off!

Bloody rover drivers, think they own the place

 

[Bozza]

Good plan!! Much better than stealing a milk jug from the hospitality tables just before kick off and hoping not to be spotted whilst trying not to kick it over during the 1st half as I put it by my feet, which was what I was considering

1901ers can't access the main concourses pre-match can they?

 

[Tony Meolas Loan Spell]

What did you lot do at the Goldstone or god forbid Gillingham or Withers

 

[Herr Tubthumper]

1901ers can't access the main concourses pre-match can they?

No, and this is a bug-bear with me as we were told we could at the presentation. That said, I have a way around it, but I'm keeping quiet

 

[Herr Tubthumper]

What did you lot do at the Goldstone or god forbid Gillingham or Withers

The food was so shit at Withers the queues were very short.

 

[Uncle Spielberg]

What did you lot do at the Goldstone or god forbid Gillingham or Withers

I don't understand this line of argument. Whats the point in having a Premier league stadium and non league catering ? Lets try and make everything Premier league standard.

 

[Fur Cough]

I don't understand this line of argument. Whats the point in having a Premier league stadium and non league catering ? Lets try and make everything Premier league standard.

I agree with this.

Yes the Goldstone (RIP) Gillingham, Withers was bloody atrocious catering wise but we aren't at them any-more, what we have is a state of the art Stadium which has major issues in catering for it's customers, because that's what we are like it or not we are customers.

I've given up with it now and drink and eat in Lewes before the games but I would much rather spend my money in The Amex.

 

[Tony Meolas Loan Spell]

I don't understand this line of argument. Whats the point in having a Premier league stadium and non league catering ? Lets try and make everything Premier league standard.

How many prem games have you been to US? When the Albion have been fortunate to play at a prem team (or indeed one fallen from grace like Birmingham this season) I have found that the "wait" for a drink and something to eat pre-match or HT is exactly the same as the Amex. Meaning there are queues, you have wait and GASP sometimes food or drink is sold out.

 

[Tony Meolas Loan Spell]

The food was so shit at Withers the queues were very short.

Actually the CHIPS were quite good!

 

[Icy Gull]

1901ers can't access the main concourses pre-match can they?

Nope we are stuck in with all the other prawn sarnies until the final whistle. I do understand why though as the logistics of letting people in and out of other concourses would be a nightmare. If they can't get the catering right what chance have they got of sorting out the people from different stands mingling pre-match

I don't really have genuine gripes though, I'm happy to grab a drink and then take my seat 20 or so mins before kick off and watch the stadium fill up, I'm bored with the 1901 lounge now but absolutely love my seat and the stadium and the facilty to be inside or have a meal is there should I want it..

 

[Return of the Rev]

Its ok the large one's gonna sort it all out!

 

[aolstudios]

How many prem games have you been to US? When the Albion have been fortunate to play at a prem team (or indeed one fallen from grace like Birmingham this season) I have found that the "wait" for a drink and something to eat pre-match or HT is exactly the same as the Amex. Meaning there are queues, you have wait and GASP sometimes food or drink is sold out.

this. and food's usually worse - and don't get me started on wembley

 

[Mellor 3 Ward 4]

I have to agree with the OP that the standard of 'service' at The Amex is terrible, and has not noticeably improved since it opened.

When I raised this subject (along with transport issues) after a couple of games I was slated, and told that 'things would improve', 'give them time' etc.

Well, with 18 home games played (if you include SSCF, the Spurs game and the U18 game) Azure have had plenty of time to get it right and are still failing miserably.

Things could VERY EASILY be improved, (the main one being two people per till, one 'grabbing' and one sorting out the money etc) I was in the USA last week, and went to an NFL game where even though there were 4 times the number of people it was actually possible to go to the toilet AND buy a drink during a 12 minute half time (the 'two persson per till system was used there) - AND it was cash only which should slow things down.

I've given up now, my money will stay in my pocket, or be spent elsewhere. Shame.

I hope that someone at the Club reads this thread, as my communications with them have gone unanswered.

 

[Return of the Rev]

I have to agree with the OP that the standard of 'service' at The Amex is terrible, and has not noticeably improved since it opened.

When I raised this subject (along with transport issues) after a couple of games I was slated, and told that 'things would improve', 'give them time' etc.

Well, with 18 home games played (if you include SSCF, the Spurs game and the U18 game) Azure have had plenty of time to get it right and are still failing miserably.

Things could VERY EASILY be improved, (the main one being two people per till, one 'grabbing' and one sorting out the money etc) I was in the USA last week, and went to an NFL game where even though there were 4 times the number of people it was actually possible to go to the toilet AND buy a drink during a 12 minute half time (the 'two persson per till system was used there) - AND it was cash only which should slow things down.

I've given up now, my money will stay in my pocket, or be spent elsewhere. Shame.

I hope that someone at the Club reads this thread, as my communications with them have gone unanswered.

Burn the non believer have been stoned by the nsc zealots myself

 

[One Teddy Maybank]

Actually the CHIPS were quite good!

They were very good. We did a chip review (where possible) for the last 2 years at away matches and felt that ours were the best. Eastbourne Borough's weren't bad either.

 

[Lethargic]

I think some people are getting bend out of shape here, I think we all understand there will be queues and items will sell out thats not the problem. The problem is that it is obvious that it could be done better with some improvements, we have the opportunatiy to create a leader here and make the club some more money in the meantime so why not do what can be done.
And just because our cater was shit 30 years ago or some other team has shit catering doesn't mean we have to follow suit, we should be trend setters not trend followers this is Brighton after all.

 

[Uncle Spielberg]

I think some people are getting bend out of shape here, I think we all understand there will be queues and items will sell out thats not the problem. The problem is that it is obvious that it could be done better with some improvements, we have the opportunatiy to create a leader here and make the club some more money in the meantime so why not do what can be done.
And just because our cater was shit 30 years ago or some other team has shit catering doesn't mean we have to follow suit, we should be trend setters not trend followers this is Brighton after all.

Spot on. I really don't get this " the catering was shit at Gillingham and Withdean or some premiership clubs are shit " argument. BHAFC have created a wonderful state of the art modern stadium of and with Premiership and Champions league status / aspirations. Every aspect of the ground is meticulous in its finished detail, so it is very odd to me the club are happy to allow the catering which is an important part of the overall day out to continue to be so shit. Very strange.

 

[Uncle Spielberg]

Still no reply from Azure by the way, after 3 days which proves to me the complacency we are dealing with.

 

[Tony Meolas Loan Spell]

I better NOT mention HT at the Saints game where I asked for two salt and vinegar crisps and a cheese and onion and was given a ready salted and salt and vinegar.

When I pointed this out she then started to take both packets away and I said "you can leave the S&V, I need another one of those and a C&O"

MADNESS

 

[Billy the Fish]

Still no reply from Azure by the way, after 3 days which proves to me the complacency we are dealing with.

To be fair, your e-mail was pretty rude. (assuming you did send a carbon copy of the OP)

If I was a catering manager and received something like that I'd leave it for a few days and send some standard "thank you for your e-mail etc" reply.

I'd give out a proper reply to polite or constructive e-mails though