But the toddler would have been checked in for that seat, with the ticket and a boarding pass issued. I can understand it if the airline said the seat couldn't be used before boarding.
How do you know that?
But the toddler would have been checked in for that seat, with the ticket and a boarding pass issued. I can understand it if the airline said the seat couldn't be used before boarding.
He did check the toddler in, and bought a safety seat for the flight.
From the articie
Despite Mr Schear later relenting and agreeing to hold the child, the crew member tells him the family was being removed from the plane because "it's come too far".
When he responds that there is nowhere for his family, including two infants, to go and no more flights, the crew member can be heard saying: "You guys are on your own."
Later, he told CBS News: "The bottom line is, they oversold the flight."
His wife, Brittany, who recorded the video, told NBC News that she was upset they were threatened with prison.
"When you're a mother and you have your one-year-old and your two-year-old and they threaten to take your kids away from you, I mean whether that's possible or whether that's, you know against the law, it just, it made my heart drop," she said.
On Thursday evening, a day after the video was posted, Delta released a statement about the incident.
"We are sorry for the unfortunate experience our customers had with Delta, and we've reached out to them to refund their travel and provide additional compensation," the company said.
"Delta's goal is to always work with customers in an attempt to find solutions to their travel issues. That did not happen in this case and we apologise."
How do you know that?
The article says he paid for a safety seat from the airline.
Why didn't the airline allow him and his family to stay on the flight with the kid on his or hers lap ?
Toddlers have to still be checked in - even if don't have a seat
Which is what he did.
I imagine it's because they asked him to move the child, he refused a couple times - got escalated then removed.
The wrong action of course
Exactly, forget about the rights or wrongs about the ticket being in the wrong name, the kid still could have travelled on parents lap. No way should the whole family been thrown off the flight.
The article says he paid for a safety seat from the airline.
I was appalled reading this. I hope they sue them out of business.
It doesn't mean that toddler was checked into the seat purchased for someone else.
The dad is demanding that his infant son be allowed to sit in someone elses seat because he'd paid for the ticket but the person whose seat it was hadnt showed up, doesnt take a genius to work out it wont work like that.
It appears it does as a number of people are missing this crucial point!
If I was due to be travelling with 3 adults, and they didn't show up, it doesn't give me the right to lie across 4 seats! All this presuming the infant didn't have his own seat, as family had booked the cheap option by sitting on mum's lap, which seems to be the case. Had father reassigned seat (presumably for a fee which he clearly didnt want to do) would have been a very different story.
That person who mentioned jail/foster care wants sacking though.
Alternatively, a more level headed rational approach would be for Delta to review its policy in these situations rather than your wish of putting 80,000 people out of work.
As with the Vietnamese doctor, the airlines have no right to ask you to leave a plane, once you have boarded.
Who would want to sit next to someone who has a child on their lap, I'd walk.