I hate the 'its unfair' argument. That's nonsense - the rules are clear at the start of the season. If you enter a competition, you play to those rules. These rules mean that there is no big advantage in finishing 3rd over 6th - no point whining about it. f*** West Ham anyway - if they had appointed a manager with a bit of ability, they wouldn't have needed to worry about which play-off place they finished in.
I love the play-offs. Without them, half the teams in each league would have nothing to play for from February onwards, crowds would be down, and there would be more clubs in financial trouble. Anyone who wants to get rid of them, needs a good think.
If I were to change them at all, in the interests of 'fairness', I'd play the semi-final as just one match, with home advantage going to the higher placed team.
Spot on.