I was hoping you would appear on this thread to give the technical view. Sounds like we have bought the top of the range.
So the question is, have we bought a 140mph mclaren sports car but have handed it to our granny to drive? (metaphorically I might add)
I don't KNOW this bit, but I'm speculating that the company that installed the system were providing hands-on assistance for the first few games, as part of the sale, but have now handed over to the club staff, who will need a bit of time to become fully confident.