Well that was easy

[BBassic]

Two hours later and I'm still seeing 'Restricted'.

 

[Johners]

I've booked 3 seats which have been allocated in rows HH, SS & W - guess we won't be seating in our allocated seats then.............

 

[theboybilly]

And so it begins.....I'm in for Fulham (Row Y Seat 133) and tickets booked for Southend and Huddersfield.

 

[Thunder Bolt]

Weird. It goes up to ZZ. They'll probably give those to the sunshine bus crew who'll then moan about people standing.

Was it all standing last year anyway - I couldn't make it?

All I had to do was ask a steward if I could move nearer the front where there were two or three empty rows. No complaining from this sunshine bus member.

 

[Giraffe]

Sorted now after a phone call to the lovely people at the ticket office. Don't know why but they had decided that I wasn't a season ticket holder apparently. So they had to reset it. Bit shit. I then went back in and had the restricted thing. So came right out, came out of Chrome, and then started again, got allocated row O. Lovely stuff.

 

[Thunder Bolt]

Sorted now after a phone call to the lovely people at the ticket office. Don't know why but they had decided that I wasn't a season ticket holder apparently. So they had to reset it. Bit shit. I then went back in and had the restricted thing. So came right out, came out of Chrome, and then started again, got allocated row O. Lovely stuff.

It's a good thing you found out before the Forest game. Imagine turning up at 7pm and not getting in.

 

[Lady Whistledown]

That's likely to just be that bizarre 'feature' of the ticketing system in that it gives users that error message before even allowing people to assign owners to each ticket. Clicking 'Assign owners' and choosing different (and eligible) people from your F&F list for each ticket should resolve it.

Well, it does if they actually have a season ticket

 

[Bozza]

Well, it does if they actually have a season ticket

That was why I put the (and eligible) bit.

 

[Lady Whistledown]

That was why I put the (and eligible) bit.

Gotcha. Some people, eh?

 

[Giraffe]

Well, it does if they actually have a season ticket

That was why I put the (and eligible) bit.

Gotcha. Some people, eh?

And for those of us that are eligible and have a season ticket and it still didn't work? Good job the people in the ticket office are ten times better than the system. Still didn't get an explanation other than it's "one of those things". Odd very odd.

 

[8ace]

This thread is so yesterday

 

[Stumpy Tim]

It often does. Charlton and Forest you can't get in the back bit if you have a ticket in the front bit.

We had tickets at the back at Charlton, but as we had young kids just walked down the front. Wasn't a problem

 

[Giraffe]

It's a good thing you found out before the Forest game. Imagine turning up at 7pm and not getting in.

Hmmm, now worrying if the cards will work! That's happened before at the first game far too many times as well.

 

[Stumpy Tim]

Row AA for us. Can't see me sticking with that on the day

 

[Lady Whistledown]

And for those of us that are eligible and have a season ticket and it still didn't work? Good job the people in the ticket office are ten times better than the system. Still didn't get an explanation other than it's "one of those things". Odd very odd.

In their defence, I don't suppose some bloke sitting on the ticket counter answering the phone is going to be that well versed in the vagaries of the Albion's IT system.


The IT guys, on the other hand? RUBBISH

 

[Notters]

We had tickets at the back at Charlton, but as we had young kids just walked down the front. Wasn't a problem

Yep, but that's because people want to be at the back, generally.

 

[BBassic]

Right. Three hours later and still restricted. Time to get on the phone and find out what the buggering hell is going on.

 

[KJP]

Wouldn't let me log in but after 3 goes it said I was logged in even though had an error. Tickets purchased by 9.10

 

[One Teddy Maybank]

Restricted for me as well - unacceptable......

Got through after phoning in the end, it seems like for some reason a number of season ticket holders have not had the 'restriction' removed. Unfortunately this applied to all 3 of mine.

UU if anyone interested.

 

[doogie004]

6 just bought no problem