Bold Seagull
strong and stable with me, or...
Nothing to do with being fans or customers just being treated like adults. If I have the foresight to know I will miss a game I will put my ticket on the exchange if however something comes up unplanned then the last thing on my mind will be contacting the club to faff about with a ticket I have already paid for in case they decide I am not loyal enough.
Football clubs need to get out of their own arses the vast majority of fans attend as many games as they can and some they don’t for a myriad of reasons many of which make notifying the club a pretty low priority.
We have 19 games, how many times can something that unplanned come up where you don't have time to put a ticket on the exchange or pass it on to someone in the family? I think twice is a reasonable number for that happening, with listing your tickets pretty simple these days, like you've said you do, what's the issue for ensuring every fan that wants a ticket has the potential to get one?
Like I said, at Watford, there will be many supporters not able to get a ticket for a game, they switch on MOTD and a load of empty seats. I think clubs genuinely do this for the fans, I honestly don't have an issue with it. I'd rather the seats had bums on them.