Victoriaplum.com

[drew]

A customer of mine purchased 3 pairs of taps from them, I installed the taps and they were fine for a year.
He called me back to his property because a couple of the taps were dripping, I tried to get some ceramic disc valves ( used instead of washers ) for the taps but none would fit.
I asked the customer to ring Victoria Plum to order some spares, they told him the guarantee had just expired on the taps and they do not sell ceramic disc valves as spares.

The taps should have lasted longer than 1 year and 1 week, even the cheap taps from Screwfix have a 2 year guarantee.

The guarantee shouldn't make too much difference. Taps should last considerably longer than a year and if you can show that that they have failed through no fault of the customer or installation then you should make a claim under the Consumer Rights Act 2015 (replaced the sale of goods act). I made a claim outside of warranty for a faulty television a few years ago but that was under the Sale of Goods Act. I got the tv repaired free of charge. If the goods were purchased using a credit card and are worth more than £100 then you can claim against the credit card company as well.

http://www.theguardian.com/money/2008/jun/17/consumeraffairs1

 

[surrey jim]

Good timing thread. Am in the middle of having a new bathroom installed and been looking at Victoria plum, but haven't been sure about them.

Anyway, today ordered a shower tray and screen from Aquabliss Bathrooms. Keeping fingers crossed.

Still got to buy Shower, basin, wc and taps. Think I'll buy them local.

i can recommend Cannadines on London Road just up from Preston Circus. Got a new shower room from them last year, well priced goods and knowledgeable staff.

 

[gasgull]

Cheap Chinese crap.
Your lucky if you don't need to replace anything damaged or not moulded correctly.
Only advantage is that when fitting a VP bath you can carry it one handed and see where your going through it.

 

[Rowdey]

Cheap Chinese crap.
Your lucky if you don't need to replace anything damaged or not moulded correctly.
Only advantage is that when fitting a VP bath you can carry it one handed and see where your going through it.

Yes THIS - Just remembered i fitted a VP shower tray in Heddingly, and it was acrylic capped polystyrene, literally could carry it with one finger.

 

[happypig]

I use Plumbers Mate in Eastbourne, always helpful and stuff seems decent.

They're online now too http://www.plumbers-mate-sales.co.uk/

I have no affiliation.

 

[mothy]

My bathroom is kitted out in Victoria plumb. Looks good & works. You do get what you pay for but I haven't had any problems so far (18 months on)

 

[Diego Napier]

I'm sure Lamie is happy for you

Good shout, a bit off the ball there!

 

[ofco8]

Good timing thread. Am in the middle of having a new bathroom installed and been looking at Victoria plum, but haven't been sure about them.

Anyway, today ordered a shower tray and screen from Aquabliss Bathrooms. Keeping fingers crossed.

Still got to buy Shower, basin, wc and taps. Think I'll buy them local.

Well my shower tray has turned up but no waste hole been made. Credit due, Aquabliss responded quickly and positively.

 

[SIMMO SAYS]

Well my shower tray has turned up but no waste hole been made. Credit due, Aquabliss responded quickly and positively.

They told you they are no longer in business and to do one

 

[BN9 BHA]

I use Plumbers Mate in Eastbourne, always helpful and stuff seems decent.

They're online now too http://www.plumbers-mate-sales.co.uk/

I have no affiliation.

This shop is superb and unique, probably the best plumbers merchants I have ever been too.

 

[JC Footy Genius]

Prefer Victoria's secrets ...

https://youtu.be/GTPwao-kdpA