If you look beneath the ticket (you may have to scroll down) is there a 'show code' hyperlink? If so, just tap it to show the QR code
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If you look beneath the ticket (you may have to scroll down) is there a 'show code' hyperlink? If so, just tap it to show the QR code
Uter
Well-known member
No. The only thing under the ticket is a "Details" button.
- Mar 1, 2021
- 561
It's under the ticket and above the details button. I just looked at mine.
Uter
Well-known member
METALMICKY
Well-known member
- Jan 30, 2004
- 6,846
Curious as this is what I see and when I select show code is when it pops up the QR code.
My issue is when exactly is my mobile ticket going to ' dynamically' change to show Saturday's game against Everton. Mine currently still shows Watford. If it still shows Watford on Friday I will not be happy going through the torture of trying to contact the club.
ShanklySeagull
Justice for the 96...
I checked mine this morning and it's still only showing Watford too.
Tom Hark Preston Park
Will Post For Cash
- Jul 6, 2003
- 72,372
Curious as this is what I see and when I select show code is when it pops up the QR code. View attachment 139707
My issue is when exactly is my mobile ticket going to ' dynamically' change to show Saturday's game against Everton. Mine currently still shows Watford. If it still shows Watford on Friday I will not be happy going through the torture of trying to contact the club.
It seems odd that the two formats shown in the screenshots in post #385 are entirely different - Snickers logo in the top one but not in the bottom one, Premier League & Nike logos in different part of the display. What gives?
Joey Jo Jo Jr. Shabadoo
I believe in Joe Hendry
- Oct 4, 2003
- 12,106
If you are using an iPhone click on the 3 dots in the top right hand corner of the screen and make sure auto updates are on. There should be a similar option on android phones but rather than on the ticket itself it could be in the main settings for goggle pay.
This will also display the QR code on the iPhone too.
Last edited:
Green Cross Code Man
Wunt be druv
On Android, app updates are controlled from the play store. Tap on profile, select settings then tap network preferences. You can then select auto update.
Seagulls over Essex
New member
I just wish Ben's Grandad was still round to resolve all of these technical issues.
Green Cross Code Man
Wunt be druv
Yes, I am sure he'd have put his Ohmsung Phine to good use!
METALMICKY
Well-known member
- Jan 30, 2004
- 6,846
Sorry I'm struggling now. This will surely only update the version of the Google Pay app but crucially not the content that you should be seeing in it. Bottom line I'm still showing Watford game!
METALMICKY
Well-known member
- Jan 30, 2004
- 6,846
Just noticed this when I've logged into my Albion digital account. It lists the upcoming games and you can see an option that says ' add to mobile wallet'. However, it is fainted out and can't be selected whether or not the box to the left is ticked.
Green Cross Code Man
Wunt be druv
Sorry I'm struggling now. This will surely only update the version of the Google Pay app but crucially not the content that you should be seeing in it. Bottom line I'm still showing Watford game!
Ah, okay - looks like I misunderstood the post I quoted.
ShanklySeagull
Justice for the 96...
Thanks. I've checked Playstore/Profile/Settings/ Network Preferences and App download preference is set to any network, Auto update Apos is set to over wifi only - and I'm in the house with wifi connected?
Ive also checked Google Pay/ Settings / and toggled both Purchase Notifications and Updates about your passes in case this would help with updating the pass but at the moment I'm still just showing the Watford ticket?
Anyone else suffering the same problem or have the solution! Not panicing yet but Sat is drawing closer!!
That's strange because both the tickets I have in Google Pay were updated to Everton when I checked Monday. I'm not aware I did anything special when I setup Google Pay.
If I were you I'd contact the club via Livechat today ( before the rush on Friday ) - do it in office hours so you can type 'agent' to get passed the bot and speak to a human.
Green Cross Code Man
Wunt be druv
I'd be inclined to either uninstall and then reinstall the app, or clear the data. My son reset his phone the other day when it was crashing, and when he installed Google Pay his tickets were still there so that should be okay.
METALMICKY
Well-known member
- Jan 30, 2004
- 6,846
I know your pain! Done all of this and still shows Watford. The advice on website bangs on about you don't need to do anything as it will update dynamically!
ShanklySeagull
Justice for the 96...
It's now sorted itself. I'm sure I did this before but I logged into my ticket account, checked the box for this years season ticket then clicked on the link to add the season ticket to the wallet. It gave me a message saying this had already been done but it must have forced through the data again as the tickets now updated to show the Everton game. Let's see if Iit autoupdates for the next match or whether I have to do it again!!