Trains on Monday- waaaaah! [Update: full match day service]

[ManOfSussex]

The striking/'sick' staff aren't doing themselves any favours here. I've got to head east through Lewes on Monday night and I have no idea what time I'm going to get in now.

 

[RM-Taylor]

Can we get all 4 sides of the stadium singing, "Southern Rail is f##king sh#t"

 

[pb21]

The striking/'sick' staff aren't doing themselves any favours here. I've got to head east through Lewes on Monday night and I have no idea what time I'm going to get in now.

As I understand it they're not striking or sick, it's southern fail who aren't paying for overtime?

 

[Seasider78]

It is had to imagine what level of performance southern have to sink to before the government revoke their franchise. Simply appalling service

 

[Pinkie Brown]

On that note: Southern have tweeted, today is officially 'TrainDay UK'

Have a truly wonderful Happy TrainDay everyone. Whether Hallmark have produced a card for this special day, I'm not certain.

 

[Ernest]

Ah well, weather forecast is dry for Monday. Think I'll be walking back into town rather than have anything to do with that shitty scrum for a three carriage shoebox at Falmer station. It was bad enough after the Boro beamback, Christ knows what it'll be like with a full house and Southern lowering the bar as only they can.

They've LOWERED the bar so far for CUSTOMER NON service it is now in AUSTRALIA.

They treat their STAFF with CONTEMPT

They treat their CUSTOMERS with CONTEMPT

But they carry on with little messages blaming everything and everyone but the ones TRULY responsible and that is the F**KWIT Charles Horton the CEO and his IDIOTIC managers

 

[Ernest]

As I understand it they're not striking or sick, it's southern fail who aren't paying for overtime?

Wrong, Southern have BANNED anyone from doing OVERTIME who is in DISPUTE with them so they haven't enough staff to run the booked timetable let alone any extras. Why there is not enough staff to run a service you should ask Charles Horton the CEO of Southern

 

[Ernest]

If anyone would like to find out why Southern, their service or lack of it and their staff relations are so appalling I suggest instead of moaning ask Charles Horton the CEO why

I'm sure he'd like to hear from everyone

charles.horton@gtrailway.com

 

[sydney]

oh my god ....you just couldn't make it up.......for **** sake....!!

 

[sydney]

They've LOWERED the bar so far for CUSTOMER NON service it is now in AUSTRALIA.

They treat their STAFF with CONTEMPT

They treat their CUSTOMERS with CONTEMPT

But they carry on with little messages blaming everything and everyone but the ones TRULY responsible and that is the F**KWIT Charles Horton the CEO and his IDIOTIC managers

that 's funny ....all our customer service is in the philipines or south africa

 

[ManOfSussex]

They're far worse than either of the old Connex franchises and streets ahead of South Eastern in uselessness now. Quite an achievement.

 

[Steve in Japan]

Couldn't make it up could you? They should lose the franchise.

 

[crasher]

If anyone would like to find out why Southern, their service or lack of it and their staff relations are so appalling I suggest instead of moaning ask Charles Horton the CEO why

I'm sure he'd like to hear from everyone

charles.horton@gtrailway.com

Thanks, done. As follows:



Dear Mr Horton,

I understand that your company, Southern Rail, is unable to run even a normal matchday service on Monday when Brighton and Hove Albion are at home in the Championship play-offs.

This means that 28,000 people or so will be struggling to get home from the stadium late in the evening.

It's not good enough to blame the poor service on staff shortages: providing enough staff to get the job done is a basic requirement of any company and yours appears to be, frankly, incompetent.

I am copying this letter to my MP, Maria Caulfield

Yours sincerely,

 

[Arthur]

They've LOWERED the bar so far for CUSTOMER NON service it is now in AUSTRALIA.

They treat their STAFF with CONTEMPT

They treat their CUSTOMERS with CONTEMPT

But they carry on with little messages blaming everything and everyone but the ones TRULY responsible and that is the F**KWIT Charles Horton the CEO and his IDIOTIC managers

I'm bored of hearing this bollocks. If it's that bad find another job!

 

[Reagulls]

The girlfriend and I will be getting a cab from Portslade station at 6.30pm.
I can book a six seater.
PM me if anyone fancies a cab share.

 

[Deadly Danson]

I'm bored of hearing this bollocks. If it's that bad find another job!

And I'm bored of anyone with this sort of narrow minded opinion. The guards (and shortly drivers) are fighting for your safety and security. They are not fighting for better conditions or more money. Do even the tiniest bit of research and you will find the problem is entirely caused by the upper management of GTR and the DFT. In the words of Basil Fawlty - I don't know why we bother, we should let you all burn!

 

[Deadly Danson]

Thanks, done. As follows:



Dear Mr Horton,

I understand that your company, Southern Rail, is unable to run even a normal matchday service on Monday when Brighton and Hove Albion are at home in the Championship play-offs.

This means that 28,000 people or so will be struggling to get home from the stadium late in the evening.

It's not good enough to blame the poor service on staff shortages: providing enough staff to get the job done is a basic requirement of any company and yours appears to be, frankly, incompetent.

I am copying this letter to my MP, Maria Caulfield

Yours sincerely,

Excellent work. Expect a nice reasonable email back blaming their own staff and refusing to take any responsibility at all.

 

[Ernest]

I'm bored of hearing this bollocks. If it's that bad find another job!

I think you're MISTAKEN old FRUIT I don't need another JOB and I certainly wouldn't want a job at Southern would I ?

Pip pip

 

[Gazwag]

Thanks, done. As follows:

Dear Mr Horton,

I understand that your company, Southern Rail, is unable to run even a normal matchday service on Monday when Brighton and Hove Albion are at home in the Championship play-offs.

This means that 28,000 people or so will be struggling to get home from the stadium late in the evening.

It's not good enough to blame the poor service on staff shortages: providing enough staff to get the job done is a basic requirement of any company and yours appears to be, frankly, incompetent.

I am copying this letter to my MP, Maria Caulfield

Yours sincerely,

Done also

 

[Ernest]

They're far worse than either of the old Connex franchises and streets ahead of South Eastern in uselessness now. Quite an achievement.

Charles Horton the CEO used to run those franchises too