I haven't read all the posts on this thread, but my recent experience in western USA was that the "suggested" gratuity shown on the bill was 18%, 20%, or 25%!! Definitely a jump from a minimum of 15% which I reall from previous visits. 25% is effing outrageous. And the gratuity was based on the total bill including tax.
First, there's no way I'm giving a gratuity on the tax amount, and secondly 15% is quite enough, thank you!
So my policy is 15% max of the bill amount net of tax. If they don't like it, hard luck.
First, there's no way I'm giving a gratuity on the tax amount, and secondly 15% is quite enough, thank you!
So my policy is 15% max of the bill amount net of tax. If they don't like it, hard luck.