I'm pretty sure there's some kind of software bug in that whole Queue-It thing. With the faffing about most people do when they finally get to enter their details, I strongly suspect that queue position number is totally false. Maybe we're sharing the queue position reporting with a number of other websites? For me the really long queue numbers and the really short wait time just never rings true. What gives?
Agreed. Seems to be all over the place, and also wildly overestimating queue positions.